(Apply Now) Claims Specialist Senior - Injury

Company: Progressive
Location: Salem
Posted on: July 18, 2025

Job Description:

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. This position is available in the state of Oregon and Washington at the following Progressive offices: Tigard/Salem/Eugene, OR and Federal Way/Spokane Valley/Everett, WA. As a senior claims specialist on our team, you’ll play a critical role in our ability to successfully and efficiently resolve injury claims. Investigating complex and high-risk claims – which may be attorney represented or have additional litigation features – you’ll consult with police officers, medical professionals, claimants and others involved in the accident. The information gathered will then be used while determining coverage, liability and the total value of the claim. This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month. Must-have qualifications - Five years of relevant work experience with two years in claims handling OR - Two years in claims handling and a bachelor’s degree OR - Four years of relevant work experience with two years in claims handling and an associate degree Preferred skills - Ability to quickly build rapport, successfully effect settlements, and strong negotiation and customer service skills - Excellent organization and problem-solving skills along with ability to multi-task and prioritize - Demonstrated proficiency analyzing coverage and liability - Ability to direct the use of discovery tools such as interrogatories, depositions and production of document - Two or more years injury auto claims handling experience Compensation - Based on location and level of experience - Oregon - Eugene/Salem: $75,000 to $91,000/year - Tigard: $82,000 to $100,000/year - Washington - Spokane Valley: $75,000 to $91,000/year - Federal Way/Everett: $82,000 to $100,000/year - Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance Benefits - 401(k) with dollar-for-dollar company match up to 6% - Medical, dental & vision, including free preventative care - Wellness & mental health programs - Health care flexible spending accounts, health savings accounts, & life insurance - Paid time off, including volunteer time off - Paid & unpaid sick leave where applicable, as well as short & long-term disability - Parental & family leave; military leave & pay - Diverse, inclusive & welcoming culture with Employee Resource Groups - Career development & tuition assistance Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

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