Branch Office Coordinator
Company: Caliber HomeLoans
Location: Vancouver
Posted on: April 6, 2021
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Job Description:
Caliber Home Loans, Inc. is one of the nation's fastest-growing
mortgage lenders. We didn't move into the fast lane because of
clever marketing campaigns or flashy television ads our talented
employees worked hard to help us rise to the top of our industry.
Here at Caliber, we've replaced the stereotypical corporate culture
with a casual "dress for your day "work atmosphere that promotes
creativity and a collaborative environment that allows our team
members to thrive. POSITION SUMMARY The Branch Office Coordinator
is responsible for maintaining consistency of processes and
managing the general office needs of branch sales staff within
supported Retail branch. RESPONSIBILITIES Assists Branch Manager
and local branch sales staff in day-to-day activities. Serves as
subject matter expert regarding Caliber policies, procedures,
products and technology. Coordinates training to disseminate
information and educational materials and products to branch staff
Facilitates communication between field production staff and
corporate operations. Assists with on-boarding of new branch sales
staff. Greets and interacts with company clients, vendors and
guests. Prepares correspondence for routine inquiries. Coordinates
meetings including scheduling, agenda creation and other
arrangements. Conducts research, compiles data and prepares summary
reports as necessary. Creates/modifies documents using Microsoft
Word, Excel, PowerPoint or other programs. Attends organizational
meetings and compiles minutes as required. Makes travel
arrangements for branch personnel and completes expense reports for
branch leadership team. Oversees all aspects of general office
coordination including: o Maintaining office calendars o Answering
incoming telephone calls and directs to appropriate individual or
documents a message o Opening, sorting, and distributing incoming
correspondence including mail, faxes, and emails o Signing for and
delivers UPS/FedEx deliveries o Performing general clerical duties
including, but not limited to, copying, faxing, mailing and filing
o File and retrieve organizational documents, records and reports o
Maintaining office supply inventory Arranges for repair or
maintenance of office equipment as needed. This position is
considered a non-loan originator position, unless the appropriate
licensing has been acquired. This means non-licensed employees in
this title may not engage in activities of a loan originator,
including: communicating directly with borrowers about credit
qualification or loan terms, including discussing pricing
concessions or other transaction-specific terms or conditions.
REQUIREMENTS High school diploma or equivalent required. 2+ years'
experience in general office responsibilities. 1+ years mortgage
experience; sales or processing background preferred. Excellent
computer and Microsoft Office skills. Functional knowledge of
mortgage business and branch operations. Strong organizational/time
management skills with ability to multi-task. Excellent
interpersonal, oral and written communication skills. Our employees
demonstrate the Caliber Ways of Work (WOWS) every day through:
Collaborating Contagiously Caring Fiercely Doing the Right Thing
Leading Thoughtfully Caliber benefits and perks will WOW you! Our
benefits package includes: comprehensive medical, dental, and
vision insurance, short-term and long-term disability, 401(k),10
employer paid holidays, as well as numerous employee discount
programs. We are proud to be a military friendly employer, and
provide paid leave during military assignments for employees who
serve in the Guard or Reserve. Employees who work at our Coppell
headquarters experience additional perks that include: standing
desks, complimentary coffee and tea stations, an on-site gym and
activities center with ping-pong and pool tables, and an in-house
cafe. Caliber is an equal opportunity employer.
Keywords: Caliber HomeLoans, Vancouver , Branch Office Coordinator, Administration, Clerical , Vancouver, Washington
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