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Spa Receptionist

Company: Hand & Stone - Camas and East Vancouver
Location: Vancouver
Posted on: November 16, 2021

Job Description:

Hand & Stone Massage and Facial Spa - The BEST Spa in the country is expanding our staff at the Camas/East Vancouver location . Our beautiful and exciting Spa is located in one of the busiest retail centers of Clark County. We are located on 192nd Ave, just south of 34th St - In the same upscale center as QFC. Our address is 3415 SE 192nd Ave Suite 108, Vancouver, WA 98683.

Come join our team of passionate professionals and work in our beautiful spa environment.

Our Sales Associates are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our certified massage therapists/licensed estheticians, our sales associates schedule all of the service appointments. Most importantly, in addition to your strong hourly pay, this position pays great commissions for selling memberships to our clients. We also offer health care, PTO and other benefits for Full-Time employees!

Responsibilities is as follows:

  • Earn Hourly pay PLUS Great Commissions and Bonuses!!!!
  • Communicate sales promotions and service options with clients
  • Schedule/Confirm appointments and balance the daily appointment book
  • Greet and check-in/out clients before/after their appointment
  • Learn about our products and services for effective, clear communication
  • Execute the daily operational tasks, day-to-day goals and priorities assigned by management
  • Uphold store cleanliness standards in the entire spa
  • Communicate the continually changing schedule and operational needs with coworkers
  • Communicate with both massage therapists and estheticians to maximize the appointment book
  • Computer data entry
  • Prior Spa and experience with Zenoti Spa software is a big plus.
    POSITION REQUIREMENTS
    • Sales experience with proven results; membership sales is a plus
    • Capability to work flexible hours including nights, weekends and some holidays
    • Excellent verbal and written communication skills
    • A fast learner, with a positive attitude; remain calm in fast pace environment
    • Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
    • Experience with Zenoti Spa software is a highly valued skill
    • A strong team player with the ability to work independently under minimal supervision
    • Exceptional with organizing and prioritizing; attention to detail and multi-tasking
    • Critical thinking skills, including customer conflict resolution
    • Have reliable transportation to/from work
    • Full and Part-time positions available
      Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees. . .you will have happy clients.

      Compensation: $14.25 - $28.50 per hour

      At Hand and Stone, Opportunity Knocks.
      Over 500 locations open across the U.S.

      We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time...we can provide the perfect fit with FLEXIBLE schedules.

      Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

      I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Keywords: Hand & Stone - Camas and East Vancouver, Vancouver , Spa Receptionist, Administration, Clerical , Vancouver, Washington

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