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Medical Spa Concierge & Receptionist

Company: Ageless Beauty Rx
Location: Vancouver
Posted on: November 25, 2022

Job Description:

Ageless Beauty Rx is a Holistic Medical Spa focused on the Health and Beauty of Women. This is an incredible opportunity to work for an organization that supports and changes the lives of woman seeking to be healthy and beautiful. Our medical spa is a 3,800 sq ft space that includes 8 treatment rooms, a conference room, reception and lobby in a Class A Building. Our current providers include a Naturopathic Physician, Registered Dietitian, Master Esthetician, and Estheticians.The Ageless Beauty Rx Spa Concierge greets guests to a luxurious spa environment, maintains client records, and works to provide guests with a relaxing spa experience. Responsible for scheduling, appointment confirmations and rescheduling appointments, check-in and check-out procedures. Responsible for following up with clients after appointments. Maintains clean and organized work areas and maintains well-stocked supply of retail products. Prepares and cleans treatment rooms. Responsible for treatment room laundry. Be knowledgeable of all Spa Services, Packages, Promotions and Retail products presently offered by the Spa. Be knowledgeable of Microsoft Office products (Word, Excel & PowerPoint). Greets guests and answers incoming telephone calls. Maintains professional relationships with spa clientele and spa staff. Schedules, confirms, checks-in/checks-out spa, naturopathic and nutrition appointments. Conducts opening and closing shift reports and reconciles all cash and credit card receipts. Keeps work areas clean and organized according to standards. Promotes all spa programs and specials. Follows up with clients after appointments and retail product refills. Assists with laundry, setting up and cleaning of treatment rooms. Ensures proper supplies in all treatment rooms and areas. Understands and uses universal precautions and sanitary procedures. Maintains storage areas to ensure cleanliness, freshness, and organization. Attends operations and staff meetings as scheduled by spa management. Takes meeting minutes at operations and staff meetings. Complies with all policies, procedures and standards of operation.This is a Full-Time position. The perks and benefits include: Discounted retail products & spa services Accrued PTO (Paid Time Off) Insurance benefits available after 90 days Excellent training & professional developmentCome be part of our amazing team and help us serve and support women's health and beautification._Ageless Beauty Rx is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law._Job Type: Full-timePay: $15.00 - $18.00 per hourBenefits: Dental insurance Employee discount Health insurance Paid time offSchedule: 8 hour shift Day shift Monday to Friday Weekend availabilitySupplemental pay types: Bonus pay Commission payApplication Question(s): Describe your interpersonal skills What have you done in the past to turn a frown to a smile for a client/customer? On a scale of 1-10, 10 being the highest sense of urgency, how would you rate yourself? What does great customer service mean to you? Give an example how you have wowed customers in the past and served their needs.Education: High school or equivalent (Preferred)Experience: Serving sophisticated clientele: 1 year (Preferred)Language: English (Preferred)Shift availability: Day Shift (Preferred)Work Location: One location

Keywords: Ageless Beauty Rx, Vancouver , Medical Spa Concierge & Receptionist, Administration, Clerical , Vancouver, Washington

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