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Client Integration Engineer

Company: Kforce Technology
Location: Vancouver
Posted on: November 22, 2021

Job Description:

RESPONSIBILITIES:Kforce has a client in Vancouver, WA that is seeking a Client Integration Engineer. Summary: Our client is looking to bring a team of four Integration Engineers for a remote 6 month contract with the potential for extension. In this role, the Client Integration Engineer will be working as a member of the Integration Engineering team and will provide hands-on guidance and support to clients during the implementation of the customer's product. This is a high-visibility role within an exciting area of the business with a chance to gain domain expertise in all aspects of sales and marketing intelligence technologies and applications. Responsibilities:

  • The Client Integration Engineer will engage in clear dialogue with clients to customize the integration implementation ensuring the solution aligns with client business needs
  • Deploy strong troubleshooting skills to diagnose and resolve any technical issues with the integrations or solutions
  • Identify, catalogue, and escalate any product defects and or insufficiencies to the Product Development and Engineering teams for immediate remediation
  • Client Integration Engineerwill train, coach, collaborate, and troubleshoot with others within the organization (namely Sales, Client Support, QA Engineering and product management departments)
  • As a Client Integration Engineer, you will hold high-level technical discussions on topics like email protocols, OAuth setup, API, data transformations, CRM workflows and process creation with both internal and external stakeholders Job Requirements:REQUIREMENTS:
    • BA/BS degree
    • Technical CRM, Marketing Automation implementation, or Sales Acceleration platform experience; Certification and/or familiarity with Salesforce, Marketo, HubSpot, Eloqua and/or Microsoft Dynamics is a strong plus
    • Customer service experience and skills; The ability to be accurate, empathetic, and helpful in communicating with clients
    • Familiarity with HTML, Javascript, APIs, and coding fundamentals preferred
    • High capacity to learn and understand technical infrastructure and troubleshooting processes
    • Must be a problem solver; Ability to research, analyze and provide a solution to newly identified issues
    • Team focused with strong collaboration and communication skills
    • Emphasis on attention to detail and quality Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology, Vancouver , Client Integration Engineer, Engineering , Vancouver, Washington

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