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Operations Manager

Company: LJ Real Estate
Location: Vancouver
Posted on: November 22, 2020

Job Description:

We're looking for an experienced Director of Operations to support our top producing real estate brokerage. This is a high-level support role where you will manage all operations. You're highly resourceful, a self-starter, and are able to take an idea and make it a reality using business knowledge and research. You are proactive - preparing for tomorrow, planning for three to six months out, and communicating where you're at with projects in a systemized way. You're getting stuff done type of person, you've been told you have a large capacity to manage & complete projects. You are systems and process oriented and you easily remove obstacles and inefficiencies. You need to have the ability to lead up and keep the team on track to hit their goals. You understand that you're a leader in the business and that this role requires more than checking off tasks.

The Director of Operations position provides the leadership, management, and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The position accomplishes this through a respectful, constructive, and energetic style, guided by the objectives of the company.

We are looking for an experienced--manager to oversee our organization's ongoing operations and procedures. You will be the company's--second-in-command and responsible for the efficiency of the business.

The selected candidate will have substantial business experience running operations with minimal oversight.

Team building and management skills are required. Experience with residential real estate is great but not required. Must have strong academic credentials and excellent research, writing, and oral communication skills.--Cannot be tech-phobic- our lead generation and tracking systems are all online.--

You will also help maintain relationships with the company's clients, vendors, and team members, and perform other ad hoc projects as requested. This role has high visibility reporting directly to the owners.

Responsibilities:
--- Long term strategic operational planning
--- Design and implement business strategies, plans and procedures
--- Set comprehensive goals for performance and growth
--- Establish policies that promote company culture and vision
--- Oversee daily operations of the company and the work of the team (marketing, sales, administration).
--- Lead employees to encourage maximum performance and dedication
--- Evaluate performance by analyzing and interpreting data and metrics
--- Write and submit reports to the CEO in all matters of importance
--- Manage relationships with partners/vendors

Qualifications:
--- Ability to meet deadlines
--- Broad based management exposure
--- Experience with fast-paced high growth companies.
--- Understanding of business functions such as HR, Finance, marketing etc.
--- Demonstrable competency in strategic planning and business development
--- Working knowledge of data analysis and performance/operation metrics
--- Working knowledge of IT/Business infrastructure and MS Office
--- Outstanding organizational and leadership abilities
--- Excellent interpersonal and public speaking skills
--- Aptitude in decision-making and problem-solving
--- BSc/BA in Business Administration or relevant field; MSc/MBA is a plus
--- Strong project management skills to coordinate with diverse teams and meet project deadlines.
--- An outstanding command of the English language and impeccable writing and editing skills.
--- Strong computer and Internet skills with high proficiency in Microsoft Office.
--- Experience in managing teams, both freelance and employee.
--- Be a strong team player.
--- Willingness to except change and adapt on the fly.
--- Detail and result-oriented and strong follow-through is essential.
--- Excellent communication and customer service skills are mandatory.
--- High-level strategic and analytical/problem-solving skills.
--- Ability to synthesize information across a wide variety of disciplines.
--- Strong general business knowledge base.
--- Initiative and resourcefulness: ability to make things happen in creative ways despite a lack of resources.
--- Strong people/client management skills; strong teamwork and team leadership skills; cooperative working style.
--- Ambitious and goal oriented - committed to driving revenue and profit.
--- Positive and upbeat with a can-do attitude. Find the "yes" for our clients and team.
--- Passion for serving customers, understanding their needs and delivering in excess of their expectations

About Company:
We are a small boutique real estate brokerage. We strive for a positive, fun vibe where our agents want to come into the office. We are all in production and we work hard and play hard. Our clients are primarily sphere of influence and referrals - who you work with matters and we take good care of our customers. We are in the top 1% of Realtors nationwide, join us!

Keywords: LJ Real Estate, Vancouver , Operations Manager, Executive , Vancouver, Washington

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