Clinical Services Manager, RN
Company: Central City Concern
Posted on: June 25, 2022
About Central City Concern:
Central City Concern is an innovative nonprofit agency providing
comprehensive services to single adults and families in the
Portland metro area who are impacted by homelessness, poverty and
addictions. We hire people who are skilled and passionate to meet
our mission through outcome-based strategies which support personal
and community transformation.
Central City Concern's Blackburn Center is seeking a Clinical
Services Manager, RN
The Blackburn Center is an innovative program that offers
integrated housing, health care, and employment services with the
long term goal of eliminating homelessness. We seek to change how
these services are delivered to all people, especially vulnerable
The Clinical Services Manager is responsible for maintaining smooth
clinical operation. This role will also be responsible for
developing workplace culture that emphasizes joy in work,
collaborative problem-solving, accessibility, sustainability,
hospitality, transparency, and accountability.
Duties will include:
Administrative Supervision: Supervision of clinical support staff,
including team managers, care team RNs and other personnel as
assigned. Responsibilities include hiring, conducting regular
performance evaluations, coaching, reviewing requests for time off
and schedule changes, discipline, and termination of assigned
personnel. Plan and facilitate regular department meetings.
Clinical Supervision: Observe, engage, and coach Clinical Support
staff regarding clinical practice, patient interaction and
documentation. Ensure that nursing and practice of unlicensed
assistive clinical staff meets or exceeds acceptable standards,
including development, implementation and maintenance of clinical
competencies for nursing and medical assistant staff.
Operational Oversight: In partnership with the Operations Director
and Primary Care Director, oversee operations of site. Clinical
operations responsibilities include adequate and appropriate
clinical staffing, supplies, and efficient flow of patients through
Nursing Practice: Be available as a clinical consult for triage
and/or clinical visits as appropriate and ordered by providers.
Practice and Quality Improvement: Under the guidance of BB and CCC
directors, clinical services manager is responsible for
implementation and development of new initiatives and interventions
that align with the mission and vision of CCC. This includes the
integration of new services into pre-existing workflows,
coordinating with staff to build buy in, and facilitating and
evaluating tests of change.
Community Engagement: Represent the Blackburn Center/Central City
Concern at meetings or events with strategic partners, payers,
educational organizations and community stakeholders.
Management of Behavior Issues: Using trauma-informed principles,
assists other staff in de-escalating and managing patient behavior
issues in a strengths-focused approach using established behavior
agreement and exclusion process.
Financial Responsibilities: Review, code, and process invoices,
time sheets, credit card paperwork, requisitions, and check
requests, and forward to CCC Administrative Office in a timely
manner per Accounting & HR policies.
- Current RN license in the State of Oregon.
- Bachelors of Science in Nursing preferred.
- Must have CPR certification at time of hire
- 3 or more years of progressively increasing responsibility in
- 3 years' experience in health care management preferred.
- Must be able to proficiently use the following computer
programs: Microsoft Office; Centricity preferred.
- Demonstrated Quality Improvement experience preferred.
- Must have ability to communicate clearly and positively with
stakeholders across multiple departments, including EHR, IT, Risk,
Compliance, Legal, Billing.
- Must pass a pre-employment drug screen, TB test, and background
check. This includes
clearance by the DHS Background Check Unit.
Benefits: Central City Concern offers an incredible benefits
package to our employees!
- Generous paid time off plan beginning at 4 weeks per year.
Accrual increases with longevity.
- Amazing 403(b) Retirement Savings plan with an employer
- 10 paid Holidays PLUS 2 Personal Holidays to be used at the
- Comprehensive Medical, Vision, and Dental insurance
- Employer Paid Life, Short Term Disability, AND Long Term
- Sabbatical Program offering extended time off at years 7, 14
This description is intended to provide a snapshot of the work
performed and is not designed to contain a comprehensive inventory
of all duties, responsibilities, and qualifications required of the
CCC values and celebrates diversity in race, heritage, ethnicity,
gender identity and expression, sexual orientation, religion, age,
and disability. We are an Equal Opportunity Employer and we
prioritize active inclusion of diverse staff.
As an agency deeply rooted in recovery, part of our policy and
commitment to a drug and alcohol-free workplace includes
post-offer, pre-employment drug screens. Please note we follow
Federal Guidelines regarding prohibited substances, even for those
legal at the state level.
Equal Opportunity Employer/Protected Veterans/Individuals with
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Associated topics: ambulatory, bsn, domiciliary, hospice,
intensive, maternal, mhb, nurse rn, psychatric, transitional
Keywords: Central City Concern, Vancouver , Clinical Services Manager, RN, Executive , Vancouver, Washington
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