Customer Service Manager
Company: Wellons, Inc.
Location: Vancouver
Posted on: July 28, 2022
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Job Description:
Customer Service Manager - Wellons, Inc. Would you like to work
for a company that has great benefits, fun co-workers, great
work/life balance, stocked break room and on-site gym, then
Wellons, Inc is where you want to be.We currently have an opening
for a Customer Service Manager . This is a salaried-exempt position
based at Wellons Vancouver, Washington corporate
headquarters.Duties and responsibilities for this position include,
but are not limited to: Customer Service experience Accurate
scheduling of service jobs in order to meet deadlines Effective
direct contact with customers before, during, and after sales, as
well as with all Wellons personnel involved Develop and maintain
relationships with existing customers Identify and develop
relationships with potential new customers Represent Wellons in
meeting with customers, consultants, vendors and authorities Attend
and contribute to weekly production meetings Provide on-site
support for start-up of Wellons installations, as required Provide
customer support as needed Interaction and communication with all
Wellons departments Department staffing according to present and
anticipated future needs Implement, maintain, and improve Wellons
procedures Promote employee training for improved quality and
productivity Specific Requirements Knowledge/experience of the
Forest Products Industry Familiarity with biomass energy systems
and/or lumber dry kiln systems Possess a valid Driver s License
Proficient in speaking, reading and writing in English language
Ability to travel, walk around customer plants, navigate stairs and
ladders Desired Skills Excellent leadership and management skills
Supervision and scheduling of personnel Exceptional communication
skills Good written, verbal communication and math skills
Proficiency in MS-Office applications (Excel, Word, Outlook)
Ability to read mechanical and electrical drawings Salary and
Benefits Wage based on qualifications and experience Vacation &
Sick Time 8 Paid Holidays Profit SharingJob Type:
Full-timeBenefits: Dental insurance Disability insurance Flexible
schedule Health insurance Life insurance Paid time off Vision
insuranceSchedule: Monday to FridayWork Location: One location
Keywords: Wellons, Inc., Vancouver , Customer Service Manager, Executive , Vancouver, Washington
Click
here to apply!
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