Customer Service Manager

Company: Wellons, Inc.
Location: Vancouver
Posted on: July 28, 2022

Job Description:

Customer Service Manager - Wellons, Inc. Would you like to work for a company that has great benefits, fun co-workers, great work/life balance, stocked break room and on-site gym, then Wellons, Inc is where you want to be.We currently have an opening for a Customer Service Manager . This is a salaried-exempt position based at Wellons Vancouver, Washington corporate headquarters.Duties and responsibilities for this position include, but are not limited to: Customer Service experience Accurate scheduling of service jobs in order to meet deadlines Effective direct contact with customers before, during, and after sales, as well as with all Wellons personnel involved Develop and maintain relationships with existing customers Identify and develop relationships with potential new customers Represent Wellons in meeting with customers, consultants, vendors and authorities Attend and contribute to weekly production meetings Provide on-site support for start-up of Wellons installations, as required Provide customer support as needed Interaction and communication with all Wellons departments Department staffing according to present and anticipated future needs Implement, maintain, and improve Wellons procedures Promote employee training for improved quality and productivity Specific Requirements Knowledge/experience of the Forest Products Industry Familiarity with biomass energy systems and/or lumber dry kiln systems Possess a valid Driver s License Proficient in speaking, reading and writing in English language Ability to travel, walk around customer plants, navigate stairs and ladders Desired Skills Excellent leadership and management skills Supervision and scheduling of personnel Exceptional communication skills Good written, verbal communication and math skills Proficiency in MS-Office applications (Excel, Word, Outlook) Ability to read mechanical and electrical drawings Salary and Benefits Wage based on qualifications and experience Vacation & Sick Time 8 Paid Holidays Profit SharingJob Type: Full-timeBenefits: Dental insurance Disability insurance Flexible schedule Health insurance Life insurance Paid time off Vision insuranceSchedule: Monday to FridayWork Location: One location

Keywords: Wellons, Inc., Vancouver , Customer Service Manager, Executive , Vancouver, Washington