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Account Director, Media Planning

Company: GroupM
Location: Vancouver
Posted on: August 3, 2022

Job Description:

Overview:In this role you will be responsible for all aspects of a client's business, act as primary point of senior client contact, and team lead. Your focus will be on strategic planning, delivering smarter media solutions, the integration of all specialized services offered by MediaCom and rigorous financial management leading to business profitability. You will demonstrate strong leadership, communication, the ability to foster teamwork and management skills coupled with control of many delegated tasks.Your Impact:Client Service:

  • Manage and own client relationships (Director level and below, which may include Senior Manager, Brand Managers, Directors) on portfolio of accounts or a large account ($1MM in revenues or greater)
  • Primary client contact
  • Client retention and satisfaction
  • Build and nurture relationships with client partner agencies, ensuring collaboration, strong partnership and a united vision to achieve client business objectives
  • Responsible for client performance reviews including Vantage scores, with a goal of achieving all clients in green or secure
  • Manage SOW and ultimately client expectations within agreed upon deliverables
  • Responsible for driving PRIP (client bonus structure) through management of client scorecard and evaluation
  • Manage client briefingsLeadership:
    • Successfully lead account team (teams of approximately 4-6 resources, depending on accounts)
    • Establish culture of excellence and quality output
    • Lead by example and foster an environment of collaboration and team work
    • Embrace MediaCom culture, mission and vision - embody it and action it Team/Staff Management:
      • Management of all team members
      • Led by the HR department, active in staff recruitment, both interviewing and selection process
      • Staff career development/succession planning through strong mentoring and coaching
      • Performance management (i.e. My360, employee relations)
      • Staff retentionManagement of Financials:
        • Assist SVP or GAD with the development of business plans, Vantage action plans and contracts)
        • Input numbers in forecast system
        • Monitor financial health of account(s)
        • Responsible for ensuring monthly invoicing /billing for client is up to dateStrategy and Innovation:
          • Work closely with SVP or GAD, to understand client's business and competitive landscape, develop business direction/strategy for each client
          • Collaborate with Strategy (Strategy Directors)and Investment teams in order to set strategic framework
            • Able to understand consumer insights and apply results to planning processOffline and Online Media Planning:
              • Solid understanding of online and offline planning
              • Skilled interpretation of client briefs and writing strategic plans, establish strategies to meet objectives
              • Well-versed in systems planning
              • Extensive understanding of different media channels
              • Lead client's plan presentations.
              • Extensive knowledge of all syndicated and proprietary tools
              • Approve media plansBusiness Development:
                • Identify opportunities within portfolio of accounts in order to deliver commercial and S&I targets
                • Responsible for application and a comprehensive knowledge of suite of specialty services
                • Link between client, strategy and investment teams from a strategic standpointYour Education and Experience:
                  • Strong presentation skills with confidence in front of large groups
                  • Ability to work in a team environment that promotes collaboration
                  • Adept at communicating effectively across all levels
                  • Demonstrated critical thinking and problem solving abilities
                  • Strong analytical abilities and quantitative skills, including math proficiency
                  • Technical proficiency with MS Excel, Word and PowerPoint
                  • Post Secondary Diploma or Bachelor's Degree preferred
                  • 8+ years related experience AboutMediaCom:Welcome innovators, initiative takers and instigators. We are 8,500 of the world's leading media communications specialists, in 125 offices, across 100 countries. We have a global client roster that's the envy of our peers. Adidas, Coca-Cola, Mars, P&G, Richemont and Sony to name but a few.We help brands unlock growth through media.Our Systems Thinkingapproachcombinesdata, technology and creativitytodesign communication strategies that build brands and generate sales. We're part of WPP, the world's largest marketing communications services group, which gives us access to the richest data sets and most robust benchmarks in the business. All this has helped us become the first network to hold the big six Media Network of the Year titles concurrently.But the real secret to our success is simple (and not really a secret). It's our People First, Better Results philosophy. We know that when we invest in our people, we'll deliver better results not only for them, but also for our clients. We also know that talent comes in all shapes, sizes, genders and ethnicities. That's why we are open environments that celebrate difference.Do you want to work with smart, creative, enthusiastic people?Sodo we.Welcome toMediaCom! and all of its affiliates embrace and celebrate diversity and inclusivity. We are committed to creating a safe and respectful work environment and building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive and collaborative we are, the more great work we can create together. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.

Keywords: GroupM, Vancouver , Account Director, Media Planning, Executive , Vancouver, Washington

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