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Director of Customer Success

Company: VirtualVocations
Location: Vancouver
Posted on: August 26, 2024

Job Description:

A company is looking for a Director of Customer Success.



Key Responsibilities:

Provide exceptional support to enterprise customers, drive expansion and adoption of educational solutions
Manage renewals, build relationships with schools and districts, and lead a high-performing Customer Success team
Collaborate with various teams to improve product and sales, escalate and resolve customer issues effectively


Qualifications:

7-10+ years of customer success leadership in enterprise B2B
Extensive experience with educational agencies and technical SaaS products
Proven leadership skills, ability to influence across the organization
Comfortable in a fast-paced startup environment, positive attitude, and inclusive leadership style
Proficiency in Google Workspace, Microsoft Office Suite, CRM software, and project management tools

Keywords: VirtualVocations, Vancouver , Director of Customer Success, Executive , Vancouver, Washington

Click here to apply!

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