Senior Account Manager: Health & Wellness
Company: Netrush
Location: Vancouver
Posted on: June 21, 2022
Job Description:
Position: Senior Account Manager: Health & WellnessReports to:
Account DirectorPosition Type: Full Time
About US: Netrush partners with brands to increase value at all
points between your business and the consumer, bringing data,
technology, strategy, and infrastructure to help them thrive on
Amazon and other ecommerce platforms. With headquarters in
Vancouver, Washington, and several processing facilities across
North America, Netrush provides integrated retail capabilities
ranging from logistics and data science to brand control and
creative services, helping brands outsmart, not outspend, the
competition.
Job Summary:
The Account Manager is the business owner for their portfolio of
brands. They are responsible for executing against the brand plans,
ensuring sales and net contribution meet or exceed business
targets, their brands are achieving their goals, and that they
collectively maximize opportunities, course correcting with urgency
where risks/gaps exist. Their portfolio will mainly consist of
Enterprise brands.
Success will be measured by the following:
Sustained, profitable growth for Netrush and our partners,
exceeding expectations and KPI targets against: * Top line sales *
New to brand/consumer acquisition * Gross Margin * CLV (Customer
Lifetime Value) * Commerce Profitability
Solid, enduring brand partnerships as measured by: * Retention *
NPS (Net Promoter Score) * Partner sentiment surveys/interviews
Job Duties and Responsibilities:
- Work with strategist teams to inform and execute the brand
plans/strategies
- Build and cultivate strong, enduring relationships with your
brands.
- Ensure alignment between brand and Netrush goals, expectations,
and definition of success.
- Manage projects, calendars, and cross-functional team support.
Document actions & insights, especially in project management
tools.
- Coordinate forecasts and ensure in stock position,
create/review purchase orders and manage DOI/age of inventories
where unsupported by your BU specialist counterparts
- Analyze and maximize profitability through merchandising and
pricing.
- Manage performance marketing and SEO actions and monitor impact
were unsupported by BU specialists
- Ensure marketplace health and optimize the brand-driven
customer experience on Amazon with the support of BU specialists
where applicable
- Ensure brand partner goals are being achieved
- Ensure Netrush financial goals are being achieved through
management of your own P&L.
Skills & Qualifications:
- BS/MS degree in marketing, management, or a related field
- 7 + years of experience in account management or relationship
focused position
- Experience working on the Amazon Marketplace. (Other E-Commerce
is a plus.)
- Business owner mentality, entrepreneurial, not afraid to roll
up your sleeves and get your hands dirty building a business.
- Manage brand relationships by LEADING. Create trust and build
rapport to where the brand feels confident to let you drive. You
are not a "yes" man/woman/person.
- Analytical. Comfortable working with numbers, metrics, and
spreadsheets, and using this data to drive decisions. Be
fact-based. "Hope" is not a strategy.
- Excellent Communication Skills externally & internally.
Excellent Listening Skills. You are often the first to detect if
there is misalignment in a relationship where an adjustment is
needed.
- Resilient. You can change course, bounce back, adapt, and
devise new solutions after setbacks.
- Prioritization and Delegation. You know how to prioritize
workloads efficiently and delegate tasks internally or externally
when it can be justified in the P&L.
- You are not afraid to discuss value and money both externally
and internally.
- Creativity. Your creativity in identifying growth opportunities
as well as problem solving for the brand validates you and Netrush
as a source of expertise in the industry.
- Proactive and Accountable. You don't wait to act. You take
responsibility for actions and outcomes.
- Objective. You can separate personal preference and opinion
from what is right for the business, and you use this as a filter
for managing your work.
- Fearless. You are willing to have tough conversations.
- Competitive. You are driven to see the brand, yourself, and
Netrush WIN!
Other Requirements:
- Reliable internet connection
- An atmosphere that is appropriate for virtual/phone
meetings
- An environment that minimizes distractions
- Remote employees must live within 50 miles of a major
airport
Compensation and Benefits:
- Competitive salary plus bonus structure
- Health, dental, vision, and life insurance benefits
- PTO and paid holidays
- 401(k) Retirement plan, with traditional and Roth option
- Udemy for Business subscription
- Access to employee store
- Open and collaborative work environment
- Occasional remote work option
**Applicants must successfully pass a background check prior to
first day of employment**
Netrush is an Equal Opportunity and Affirmative Action Employer,
and we cultivate a work environment that is both inclusive and
diverse, allowing our employees to be themselves. We value every
thought and point of view. Without regard to race, color, religion,
sex, national origin, age, disability, or veteran status, all
qualified applicants will be considered for employment.
Keywords: Netrush, Vancouver , Senior Account Manager: Health & Wellness, Healthcare , Vancouver, Washington
Didn't find what you're looking for? Search again!
Loading more jobs...