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Transcription Quality Reviewer - Health Information - Remote

Company: PeaceHealth
Location: Vancouver
Posted on: September 15, 2023

Job Description:

PeaceHealth is seeking a Transcription Quality Reviewer - Health Information for a Full Time, 1.00 FTE, Day position. The general salary range for this job opening at PeaceHealth is $20.14 - $30.21. The actual hiring rate is dependent upon several factors, including but not limited to, the job/position responsibilities, location, terms of the applicable collective bargaining agreement, education, training, work experience, seniority, work performance, etc.
This is a remote position however the incumbent must reside in OR, WA, AK or TX by date of hire.
Ensures timely, accurate and complete transcribed documents in the patient record. Maintains the integrity of the Electronic Health Record Community Master Patient Index in all PeaceHealth electronic health systems according to established procedures and guidelines. Validates SER (Schedulable EPIC Resource) provider records ensuring the correct set up for distribution of patient records.

  • Monitors and works the dictation/transcription system pending queue on a daily basis to guarantee stated turnaround of all reports.

  • Transcribes/edits provider dictations when necessary.

  • Monitors Imaging dictation system for back-ended reports; completes as needed.

  • Communicates results of QA checks to supervisor for use in management of MTSOs.

  • Corrects errors in reports when notified, if original has not been signed in CareConnect.

  • Monitors and works Right Fax failed fax queue.

  • Reviews, researches and resolves potential duplicates and linkages present in all PeaceHealth EHRs system-wide.

  • Reviews, researches and resolves duplicate MRNs electronically in associated systems (Inspector, Centricity, CareConnect, ImageCast, McKession Patient Folder, and other downstream systems) according to established procedures and guidelines.

  • Responds to requests regarding discrepancies or problems with issuance of MRNs, performs research and maintenance as necessary and does follow-up as appropriate.

  • Notifies HIM Integrity Team Lead of errors and potential problems and provides appropriate follow-up.

  • Makes phone calls to validate provider demographics for SER file entries. Sends validated entries are sent to the Security Team for update.

  • Utilizes multiple on-line and CareConnect resources to complete validation of new and existing providers and facilities in CareConnect SER file.

  • Perform other duties as assigned.


  • Associate's degree in healthcare related field or a combination of education and experience that provides the caregiver with the requisite knowledge, skills and abilities to perform the job required.

  • Coursework in Medical Terminology preferred.


    • Minimum of three years HIM related application use or three years healthcare, information systems, acute care hospital or physician practice experience required.


      • Registered Health Information Technician (RHIT) preferred.

      • Certified Medical Transcription (CMT) preferred.


        • Knowledge of medical terminology, anatomy and physiology, clinical medicine, surgery, diagnostic tests, radiology, pathology, pharmacology and various medical specialties as required in areas of responsibility

        • Knowledge of medical transcription guidelines and practices

        • Excellent written and verbal communication skills, including English usage, grammar, punctuation and style

        • Ability to use designated resource materials

        • Ability to understand diverse accents and dialects and varying dictation styles

        • Ability to operate designated word processing, dictation and transcription equipment as specified

        • Ability to work independently with minimal supervision

        • Excellent listening skills

        • Excellent eye, hand and auditory coordination

        • Basic computer skills including knowledge of MS Office applications

        • Ability to document standard work process and training materials preferred.

        • Ability to work independently with minimal supervision


          • Working knowledge of Centricity Enterprise and Epic/CareConnect preferred.

          • Familiar with system merge process preferred

            At PeaceHealth, we carry on the healing mission of Jesus Christ by promoting personal and community health, relieving pain and suffering, and treating each person in a loving and caring way. The fulfillment of this Mission is our shared purpose. It drives all that we are and all that we do. Caregivers of PeaceHealth embrace the spirit of these words and share our commitment to Exceptional Medicine and Compassionate Care, and are willing to learn and grow as a member of the PeaceHealth family.
            The above information on this description has been designed to indicate the general nature and level of work performed within this job class. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.

            • Work requires fairly light physical exertion from up to 65% of the time.

            • Ability to lift objects weighing 30 lbs. or less.

            • Work is performed under normal working conditions with adequate lighting and ventilation.

            • Job duties frequently require intense concentration and attention to detail (up to 65% of work time).

              PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
              See how PeaceHealth is committed toInclusivity, Respect for Diversity and Cultural Humility ( .
              For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
              PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date. PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons. For caregivers that will be working in Oregon there is a personal vaccine exemption form that may be requested.
              REQNUMBER: 70151

Keywords: PeaceHealth, Vancouver , Transcription Quality Reviewer - Health Information - Remote, Healthcare , Vancouver, Washington

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