Banquet Captain
Company: The Heathman Lodge
Location: Vancouver
Posted on: August 4, 2022
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Job Description:
SummaryThe Banquet Captain is responsible for ensuring proper
preparation of banquet facilities, serving customers, and assisting
in supervision of banquet employees.Essential Duties and
ResponsibilitiesCoordinate and oversee the banquet staff during
food and beverage service.Assist management in the operation of the
banquet department.Review banquet event order for schedule of daily
functions.Prepare banquet room for assigned function.Prioritize the
needs of assigned function to ensure event is executed
properly.Maintain appropriate levels of food and beverage
items.Maintain proper service times and pacing.Ensure equipment is
in proper working order. Report items in need of repair or unsafe
conditions to appropriate personnel.Perform specified opening and
closing procedures.At the end of an event, ensure that all doors
and equipment are locked securely, everything is turned off and
properly stowed, and keys are returned.Schedule staff for banquet
functions.Prepare and present bill to customer, professionally
address any customer questions or concerns.Assist in controlling
labor costs through proper scheduling and staff
management.Additional ResponsibilitiesKeep work area neat and
organized.Conduct self in a professional manner at all
times.Maintain a safe working environment and immediately report
all unsafe conditions.Maintain a good working relationship with all
departments.Comply with all policies and procedures set forth by
the Employee Handbook.QualificationsThe requirements listed below
are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.Education and/or Experience - High school diploma or
general education degree (GED); one year related experience and/or
training; or equivalent combination of education and
experience.Language Skills - Ability to read and interpret
documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine
reports and correspondence. Ability to speak effectively before
groups of customers or employees of organization.Mathematical
Skills - Ability to add, subtract, multiply, and divide in all
units of measure, using whole numbers, common fractions, and
decimals. Ability to compute rate, ratio, and percent and to draw
and interpret bar graphs.Computer Skills - To perform this job
successfully, an individual should have knowledge of word
processing software and spreadsheet software.Certificates,
Licenses, Registrations - Current food handler card and liquor
service permit.Physical DemandsRegularly required to stand; walk;
use hands to finger, handle, or feel; reach with hands and arms,
and talk or hear. The employee must occasionally lift and/or move
up to 50 pounds. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.Work EnvironmentOccasionally exposed to outside weather
conditions. The noise level in the work environment is usually
moderate. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.PI185171892SDL2017
Keywords: The Heathman Lodge, Vancouver , Banquet Captain, Hospitality & Tourism , Vancouver, Washington
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