Banquet Captain

Company: The Heathman Lodge
Location: Vancouver
Posted on: August 4, 2022

Job Description:

SummaryThe Banquet Captain is responsible for ensuring proper preparation of banquet facilities, serving customers, and assisting in supervision of banquet employees.Essential Duties and ResponsibilitiesCoordinate and oversee the banquet staff during food and beverage service.Assist management in the operation of the banquet department.Review banquet event order for schedule of daily functions.Prepare banquet room for assigned function.Prioritize the needs of assigned function to ensure event is executed properly.Maintain appropriate levels of food and beverage items.Maintain proper service times and pacing.Ensure equipment is in proper working order. Report items in need of repair or unsafe conditions to appropriate personnel.Perform specified opening and closing procedures.At the end of an event, ensure that all doors and equipment are locked securely, everything is turned off and properly stowed, and keys are returned.Schedule staff for banquet functions.Prepare and present bill to customer, professionally address any customer questions or concerns.Assist in controlling labor costs through proper scheduling and staff management.Additional ResponsibilitiesKeep work area neat and organized.Conduct self in a professional manner at all times.Maintain a safe working environment and immediately report all unsafe conditions.Maintain a good working relationship with all departments.Comply with all policies and procedures set forth by the Employee Handbook.QualificationsThe requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience - High school diploma or general education degree (GED); one year related experience and/or training; or equivalent combination of education and experience.Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Computer Skills - To perform this job successfully, an individual should have knowledge of word processing software and spreadsheet software.Certificates, Licenses, Registrations - Current food handler card and liquor service permit.Physical DemandsRegularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work EnvironmentOccasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.PI185171892SDL2017

Keywords: The Heathman Lodge, Vancouver , Banquet Captain, Hospitality & Tourism , Vancouver, Washington