Housekeeping Supervisor

Company: North Pacific Management
Location: Vancouver
Posted on: August 7, 2022

Job Description:

Why work for us as a Housekeeping Supervisor?
1. Company benefits & Local Discounts at our other properties . We work with properties all over the Portland Metro area, as a member of our team you have the opportunity to receive special discounts some of our properties (discounts on parking, meals, staycations and fitness/racquet facilities)
2. We offer great EAP Benefits, day one!
As a member of our team you will have access to an array of benefits and resources starting on your first day, including;
3 Free Counseling Sessions, Access to Gym Memberships & On Demand Fitness Class Discounts
Some Free Confidential Legal Advice
And Other great benefits
3. We are an awesome team!

Position Summary:
Housekeeping Supervisor is responsible for the overall supervision and direction of all aspects of the Housekeeping department, including ensuring the high standards of cleanliness for guest rooms and public areas.

Essential Functions:
Prepare daily guestroom assignment for room attendants.
Assist all housekeeping departments in securing all supplies and tools necessary for the completion of their jobs and order supplies as necessary.
Perform inspection of linen rooms and room attendant carts.
Perform inventory of all guest and linen supplies and maintain proper inventory levels.
Prepare daily guestroom reports.
Perform inspection of guestrooms and walk-through of public areas to ensure standards are being met.
Ensure all guests are greeted.
Perform investigation of complaints regarding housekeeping service and equipment and take corrective action.
Resolve guest complaints promptly.
Assist in the scheduling of housekeeping staff.
Assist in the hiring, training, and supervision of staff.
Ensure effective communication between front desk and housekeeping for guest satisfaction.
Perform any housekeeping department duties as needed.
Perform opening and closing duties.
Maintain safety awareness throughout housekeeping department.
Report all potential safety hazards to a manager immediately and write up work orders as needed.
Maintain lost and found.
Maintain a high standard of excellence throughout the hotel.
Maintain appearance of exterior and interior of building.
Conduct self in a professional manner at all times
Maintain a good working relationship with all departments.
Comply with all policies and procedures set forth by the property Employee Handbook.
Perform all other duties as assigned.

Qualifications:
Minimum of two years hotel experience and one year supervisory experience.
High school diploma or GED.
Knowledge of chemicals and operation of industrial machines.

Ability to:
Organize and prioritize to meet deadlines.
Work with minimum supervision.
Maintain a professional appearance at all times.
Work as part of a team.
Communicate effectively.
Read and follow both verbal and written instructions.
Work well under pressure.
Work any day of the week and any hour.

Physical Requirements:
3-6 hours: Standing/Walking, Crouching/Bending/Stooping, Reaching, Grasping
1-3 hours: Sitting
Up to 1 hour: Lifting/Carrying (up to 40 lbs.), Pushing/Pulling, Climbing Stairs

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Keywords: North Pacific Management, Vancouver , Housekeeping Supervisor, Hospitality & Tourism , Vancouver, Washington