Customer Service Specialist - Baby & Toddler Products

Company: Aston Carter
Location: Vancouver
Posted on: May 28, 2023

Job Description:

Customer Service Specialist
Start Date: June 2023 (ASAP)
Pay Range: $18-21/hr
Contract Length: 3 month contract to hire
Worksite Location: Vancouver, Washington, 98660
Training Schedule (first 4 weeks): Mon-Fri 7:30am-4pm
Schedule: Mon-Fri 5am-4:00pm (40 hours per week within this range)
Position Summary:
- Answer customer calls, emails and chats regarding product support, availability and warrantee claims
- Assist customers from start to end, often times requiring multiple touch points
- Log call data into computer system
About the Company:
Family means the world to us. We're thrilled to be here with you at the start of the transformative journey of parenthood. Bringing practical and functional designs to life for families is a constant source of inspiration for us. We've thought of all the little things so you can focus on all the big things. Here's to a memorable adventure...
Qualifications:
- 1+ year of customer service experience over the phone in a call center (3+ years preferred)
- Accurate typing and spelling required
- 6+ months working in retail or supporting a product is preferred (any knowledge about baby products is helpful)
- Typing 40WPM
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Vancouver , Customer Service Specialist - Baby & Toddler Products, Hospitality & Tourism , Vancouver, Washington