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ServiceNow Administrator

Company: Triad Technology Group
Location: Vancouver
Posted on: March 27, 2020

Job Description:

All resumes will remain strictly confidential. Those authorized to work in the United States without sponsorship are encouraged to apply.s and those authorized to work in the US are encouraged to apply. We are unable to sponsor visa's at this time. Position requires developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Apply innovative technology to business processes in order to develop new solutions and troubleshoot issues as well as advising on options, risk and impacts on business processes and technical architecture. Design and review new requirements and new features based on business needs in addition to creating andor reviewing various ServiceNow objects, data integrations, and reports using ServiceNow platform. The Day-to-Day Overall administration of the Service Now instance Partner with outsourced Service Now team on complex administrationintegrations Coordinating integrations with applications such as Active Directory and CASB Hands-on design, development and deployment experience with the ServiceNow platform Prepare requirement specifications and design documents Establish and drive ServiceNow configuration standards Facilitate the implementation and integration of all modules Facilitate and test all system upgrades and configuration changes Participate in design review with other team members Partner with team on UIs, Workflows and notifications Ensure configuration consistency across development, test and production environments Effectively manage and prioritize implementation tasks effectively Your Qualifications 3-5 years of work experience in ServiceNow Administration, Implementation and Development Expert level knowledge of ServiceNow ITSM (Request, Incident, Problem, Knowledge, Change, Asset, Service Catalog, Service Portal Configuration) Experience managing instances and support tickets through the HI Service Portal Advanced level knowledge of update sets, code promotion, system clone, data preservers and excluded tables Experience with Agile software development methodologies including Scrum Intermediate level JavaScript, PowerShell and XML Intermediate level knowledge of ServiceNow ITOM (Discovery, Service Mapping, Event Management, Orchestration, Operational Intelligence, Cloud Management and Release Automation) Excellent verbal and written communication skills Strong attention to detail, ability to multitask and time management skill Additional Qualifications Bachelor level degree in MIS, Computer Science or a related field Must have 4+ years experience in Technology, with 3+ years in Infrastructure and Operations 8+ years experience in Technology, with 5+ years in Infrastructure and Operations preferred ServiceNow Certified System Administrator certification ServiceNow CIS-Discovery certification Experience with Active Directory, LDAP or Single Sign-on (SSO) Working knowledge of relational databases

Keywords: Triad Technology Group, Vancouver , ServiceNow Administrator, IT / Software / Systems , Vancouver, Washington

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