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Senior Software Engineer (Product) - Dialpad (Remote Canada)

Company: Polaris Talent Inc.
Location: Vancouver
Posted on: April 1, 2021

Job Description:

Senior Software Engineer (Product) - Dialpad (Remote Canada) As the leading AI-powered cloud communications platform, Dialpad is on a mission to prove that employees don't need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence is embedded in every call to capture action items, provide coaching, take notes, analyze sentiment, and more in real time-setting us apart from the competition. Essentially, our products make it easy to have productive business communication over calls, video conferencing, and chat from anywhere and on any device. With 90% of businesses still using desk phones for their contact centers, sales teams, and internal communication, we have a massive opportunity to grow and shape the future of work. Who we are At Dialpad, work isn't a place you go, it's a thing you do. We don't just build products for everywhere workers, we-- are --everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are committed to building a diverse workforce, where each person is welcomed and valued for their personhood and contribution. With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere. The team Every engineer on our global Engineering team is given the opportunity to take ownership of a large portion of the product where they're able to see immediate results. Combining natural language processing and artificial intelligence with world-class cloud computing, the things you'll create at Dialpad will shape the future of work-enabling companies to work from anywhere and making business communication more human. About The Role We are looking for engineers to work efficiently as part of our professional software engineering team; learning to own and support features past delivery and through their full life-cycle. As an Engineer at Dialpad, you will work with a close-knit product engineering team and technical lead. Our teams are cross disciplinary, and include Product Managers, Designers, QA, and other Engineers (Data Engineering, Data Science, Telephony).-- You will participate in design meetings and ask clarifying questions to fully understand customer scenarios and requirements. You will work with consumer/dependency owners for design review and sign-off, be a technical leader within your software feature, mentor and share knowledge with the rest of the engineering team.-- Responsibilities

  • Develop easy-to-use, scalable, robust, high volume interactive client/server applications
  • Work with Python on Google App Engine: Cloud Datastore (NoSQL database), Memcache (distributed cache), Analysis with BigQuery, Debug with StackDriver
  • Work with real-time communication mechanisms such as WebRTC and WebSockets
  • Interface with designers, product managers, and other engineers (our policy: with fewer organized meetings, engineers have more time to code)
  • Launch new code weekly with our fast release cycles
  • Owning the release of the server and client in a rotation as release engineer
  • Improve performance to handle rapid increase in user base
  • Writing backend and frontend unit tests
  • Monitoring and alerts in Datadog-- Traits we'll look for in you
    • We hire smart Engineers that are willing to learn new technologies and take ownership in the work they are assigned to. When it comes to your background, we are extremely flexible with industry experience and the technologies you have worked with in the past.
    • If you like to tackle complex engineering problems, build scalable cloud-based features in a full-stack capacity and love taking features from design to production, then you are the engineer for us! Culture We've been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, "Skill & Will," we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged.-- Compensation and Equity Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success. Healthcare and Wellness An apple a day keeps the doctor away-and it doesn't hurt that we offer great options for medical, dental, and vision plans for all employees. In addition, we offer resources for you through our Employee Assistance Program. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees! Equity, Balance, and Belonging At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Flexible Work Accommodations These days, it's business as unusual. That's why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy.-- Education We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses. Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. About Polaris Talent-- Polaris Talent, Inc. provides enterprise caliber Talent Acquisition and Human Resource (HR) recruiting and advising via a Recruiting-as-a-Service model to high growth startups who have not yet scaled up internal recruiting capabilities or who need to augment their existing team. -- As an extension of our clients, we evangelize their culture and brand to attract top talent for their open roles and deliver pre-qualified people ready to start the interview process while helping create a robust and scalable internal recruiting operation. We are committed to helping companies hire in a diverse and inclusive way that best serves our communities. Polaris Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Polaris Talent Inc., Vancouver , Senior Software Engineer (Product) - Dialpad (Remote Canada), IT / Software / Systems , Vancouver, Washington

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