Sr. Technical Lead, EIS

Company: Banfield Pet Hospital
Location: Vancouver
Posted on: May 19, 2023

Job Description:

This will be a hybrid position based out of the Banfield Pet Hospital headquarters in Vancouver, WA.Salary Range: $100,531 - $138,230 (DOE)Summary and Qualifications: Provide technical leadership to teams across their area of expertise (Information Systems Development, IT Operations, Infrastructure) to complete projects as assigned by EIS line manager.Provide technical excellence and innovation while working closely with the enterprise architecture team to ensure appropriate system integrations. - -Act as technical mentor to associates, supporting adoption and alignment in new and current system rollouts. - - -Essential Responsibilities and Tasks:

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Collaborate with the Enterprise Information Systems Managers, and application development leads to guide technical teams through the plan, execution, and support of projects and initiatives.
• Develop technical SLA's, KPI's, monitoring strategies and capacity plans as well as create work assignments for technical resources.
• Partner with the EA and Development teams to manage and facilitate improvements to the enterprise architecture.
• Conduct technical reviews to enforce design decisions, technical standards and UX standards, coordinating integration testing efforts and deployment of builds to test labs.
• Collaborate with other IT technical leaders to institute continuous process improvement standards and methodologies.
• Plan, align with other tech leads and report activities and progress on assigned tasks.
• Conduct technical reviews and provide feedback.
• Ensure production issues are escalated appropriately and resolutions are monitored to completion.
• Other job duties as assigned.Special Working Conditions:
  • Ability to work at a computer for long periods of time. -
  • Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
  • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
  • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
  • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
  • Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
  • The noise level in the work environment is normally moderate.
  • Environment where pets are present.Experience, Education and/or Training:
    • Bachelor's degree in Computer Science or a related field is required, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
    • Five years of experience with the following are required: Office 365 management and business process automation; custom application support, medical records management and/or PMRI; technical support for tier 2 and tier 3 management including lab systems, medical devices; SCCM, OS Deployment and management, SCCM; data center management; and Cloud enablement and administration.
    • Strong communication skills are required.
    • System administration experience is required.
    • Previous experience as a Technical Lead is preferred.
    • Healthcare background (veterinary or human healthcare, pharmaceutical, etc.) is preferred.What We Offer - The Good Stuff:
      • Competitive salary with paid time off & holidays so you can spend time with the people you love
      • Medical, dental, and vision insurance for you and your loved ones
      • Fertility and family-building assistance
      • Paid Parental leave
      • Practice Paid Basic Life Insurance
      • Practice Paid Short- and Long-Term Disability
      • Competitive referral program - join our team, bring your friends, and get paid*
      • Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match
      • Commuter Benefits
      • Legal Plan
      • Health Savings Account & Flexible Spending Account
      • Mental health support and resources
      • Paid Volunteering
      • Optimum Wellness Plans - for up to three pets
      • Continuing Education allowance & MED hours for eligible positions
      • Student Debt Relief (for full-time DVMs)
      • A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much moreEven More Good Stuff:
        • Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars
        • Health and well-being benefits to support quality of life
        • Associate-led equity, inclusion, and diversity groups (we have 7 of them!)
        • Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels!*Terms and conditions apply**Benefits eligibility is based on employment statusWE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital - strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

Keywords: Banfield Pet Hospital, Vancouver , Sr. Technical Lead, EIS, IT / Software / Systems , Vancouver, Washington