Goldener Hirsch Housekeeping Supervisor - Year Round

Company: Deer Valley Resort
Location: Vancouver
Posted on: November 18, 2020

Job Description:

Job Description Please note this job is located in Park City, Utah. Description PURPOSE OF POSITION: To ensure guest, homeowners and employee satisfaction in Housekeeping. To provide a safe environment for our guests, homeowners and employees. To achieve budgeted profitability by adhering to Service and Safety Standards and exercising fiscal responsibility and sound management practices. SPECIFIC JOB SKILLS: * Previous supervisory experience required * Prior housekeeping knowledge required * Positive attitude, customer service oriented * Self motivated * Minimum 21 yrs of age * Must be able to lift and carry 50 lbs. and be physically fit * Possess a valid Utah driver's license * High School diploma required * Bi-lingual Spanish/English helpful but not required * Must be computer literate JOB DUTIES AND RESPONSIBILITIES: * Assist Operations Manager with training, developing and supervising a highly effective team of Housekeeping personnel, to ensure guest, homeowner and employee satisfaction. Training to include Customer Service, Safety, Departmental Policies and Procedures, job functionality and grooming * Work with Operations Manager to ensure weekly schedules provide quality coverage and effective workflow in Housekeeping and adherence to budgetary guidelines and occupancy levels * Demonstrate proactive guest, homeowner and employee problem resolution with urgency, respect and empathy. Document problems and review in staff meetings * Coach Housekeeping staff in maintaining updated knowledge of housekeeping practices, products, techniques and standards * Inspect all rooms prior to check-in for cleanliness, maintenance and complete supply stocking * Reinforce professionalism of Housekeeping by maintaining a clean, uncluttered and well-supplied workspace and adherence to dress standards * Inspect logbook, inventories, supplies, buildings and payroll reports * Actively participate in any committee meetings asked to attend * Other duties and responsibilities as assigned Keywords: housekeeping, supervisory, year round, cleaning, bi-lingual, Deer Valley, Park City, UT, Utah Requirements The Deer Valley Difference Our standards help staff maintain a demeanor and appearance consistent with Deer Valley Resort's first-class image and the expectations of our guests. Take a moment to review Deer Valley Resort's appearance standards, and the perks and benefits we offer, on our website prior to submitting an application. Requirements The Deer Valley Difference Our standards help staff maintain a demeanor and appearance consistent with Deer Valley Resort's first-class image and the expectations of our guests. Take a moment to review Deer Valley Resort's appearance standards, and the perks and benefits we offer, on our website prior to submitting an application.

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