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Technical Services Designer

Company: Mohawk ESV, Inc.
Location: Vancouver
Posted on: November 18, 2020

Job Description:

At the Hawthorne Gardening Company (HGC) we want our people to empower more people to garden no matter where and how they choose to grow. We accomplish this by encouraging people to live happier, healthier lives through gardening. If you also feel this way then you'd fit in great with us We are looking for a Technical Services Designer. This position will use their design knowledge and expertise to provide customers with high quality, energy efficient benching, lighting and irrigation designs to meet all of their horticultural needs. In this role you will: Help manage and develop benching, lighting and irrigation layouts and designs with recommendations per customer request. Provide direct technical support to HGC sales managers, distributors and growers through the development of top-notch designs. Train internal personnel and customer on the use of Hawthorne product to achieve fantastic results. Drive or assist in developing relevant sales literature and technical information tailored to the end user of the information (grower, sales, distributor). Coordinate complaint investigations or product issues to ensure an accurate assessment and timely resolution. Continually explore new ways to communicate seamlessly with growers / sales to provide amazing technical support. Liaise with R&D to explore / develop new uses of current products and/or recommendations to test new technologies to win customers. The perfect person will have: Associates Degree in Mechanical or Electrical Engineering or Horticulture focused program. Minimum 2 years of experience in lighting or controlled environment agriculture (CEA), greenhouse, hydroponics or ornamental nursery. A strong working knowledge of benching, lighting and irrigation technologies for horticultural applications Strong skill in working with computer design software (DIALux and AGi32)? Ability to work independently Strong communication skill via email and telephone Knowledge of and appreciation for plant growth. Strong appreciation for the responsibilities of sales associates/distributors to help ensure success. Not interested in this role? Check out our other career opportunities and learn more about what it's like to work at Hawthorne Gardening Company by accessing our Talent Network:HGC Talent Network The Hawthorne Gardening Company is a start-up company focused on hydroponic gardening. Dedicated to creating high quality products founded in social and environmental responsibility. Backed by the largest lawn and garden company in the U.S. (Scotts Miracle-Gro, NYSE: SMG) we bring new ideas, values, and culture to our endeavors without the constraints of a large corporation. We are an energetic, progressive-minded, sustainability-focused group of highly-motivated individuals, eager to share our love of gardening with the world. The brands and products within our portfolio include: Sunlight Supply, General Hydroponics, General Organics, Vermicrop, Botanicare, AeroGarden, CanFilters and Gavita Lighting. Hawthorne Gardening Company is an EEO Employer, dedicated to a culturally diverse, drug free workplace. EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Notification to Agencies: Please note that the Hawthorne Gardening Company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Hawthorne Gardening Company will not consider or approve payment regarding recruiter fees or referral compensations.

Keywords: Mohawk ESV, Inc., Vancouver , Technical Services Designer, Other , Vancouver, Washington

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