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Desktop Analysts

Company: Everest Consultants, Inc
Location: Vancouver
Posted on: November 22, 2020

Job Description:

Title Desktop Analyst (2 Positions) Duration 6 Month Contract Location Vancouver Longview (onsite) Desktop Analysts service computing hardware, software, telecommunications and audiovisual equipment. Performs troubleshooting and makes repairs within established guidelines. Gathers system requirements, user needs and makes initial software and hardware recommendations. Responds to service requests and provides technical support and problem resolution. Elevates and coordinates out of scope technical issues. Monitors issue occurrences and documents events. Maintains support logs and issue tracking. Installs desktop computers, peripheral equipment, and software. Performs initial system configuration and setup. Responsibilities Performs varied administrative activities such as data input, record or log keeping, information monitoring and follow-up, etc. Works effectively and cooperatively with others establishes and maintains good working relationships. Knowledge of and the ability to utilize communications and network tests (e.g., sub-system, system, installation, performance, operational, built-in test, qualification, acceptance). Makes customers and their needs a primary focus of one's actions develops and sustains productive customer relationships. Knowledge of different IT disciplines (e.g., infrastructure, information, application, security, system management, system integration). Knowledge of integrated computer systems and associated peripherals to include printers, media storage, and interface cards. Ability to instruct others on discipline specific operations, tasks or systems. Experience 3 or more years of related experience with an Associate's degree preferred Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil right laws.

Keywords: Everest Consultants, Inc, Vancouver , Desktop Analysts, Other , Vancouver, Washington

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