Collections Specialist

Company: Aerotek
Location: Vancouver
Posted on: January 11, 2021

Job Description:

***THIS POSITION WILL BE REMOTE UNTIL JUNE 2021***Are you passionate about animals? Now seeking talented individuals with exceptional customer service skills to permanently join a National Pet Hospital in their national headquarters! Our client was voted one of the best companies to work for in Vancouver, Washington and they offer competitive pay, diversity, and amazing benefits. Pay is $16 hourly and $17.50 after contract period.JOB DESCRIPTION:

• Handle a high influx of inbound and outbound calls to collect on past due payments
• Attempt to collect on all outstanding bills while updating billing information in internal system
• Process client transactions efficiently and accurately
• Educate clients on business standards and value of Wellness Plans
• Follow policies and procedures to minimize losses
• Document all calls to ensure consistency in client serviceQUALIFICATIONS:
  • 1+ year of call center experience
  • 1+ year of experience collecting overdue payments over the phone or similar
  • Bilingual in English/Spanish HIGHLY PREFERRED but not required
  • Must have a computer that can run Windows
  • Must be able to type 35+WPM About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Vancouver , Collections Specialist, Other , Vancouver, Washington