Tellers (Mill Plain or Vancouver Waterfront)

Company: OnPoint Community Credit Union
Location: Vancouver
Posted on: January 12, 2021

Job Description:

Overview: At OnPoint, it's more than just having a job, it's about starting and growing your career. We're dedicated to supporting you through your journey from the minute you first walk in the door. With our help, you will be an expert in the products and services that we offer and you'll be able to provide members with sound and practical financial advice. Can you provide exceptional member service? Are you a dependable team player? Can you work efficiently and are you good at multitasking? Your career in the financial services industry can start right here, right now!OnPoint is growing! Get your career #OnPoint and grow with us! We are significantly expanding our branch presence and are looking for new employees who are flexible and ready to start their careers! New employees will go through training at various branch locations in the Vancouver area until new positions come available and they can be placed into their home branch location.Responsibilities: * Responsible for exceptional member service to include eye contact, welcome greeting, thanking the member by name, interest and willing to help, energy in body language and tone, friendly comments and ensuring members needs are fulfilled.* Performs and documents over the counter transactions as identified in the teller habit pattern.* Understands and determines acceptability of negotiable items and member identification.* Identifies and addresses member questions and concerns to offer solutions.* Listens for clues in order to identify cross-sale opportunities. Refers to appropriate staff members or opens product/service as appropriate.* Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.* Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.* Maintains cash drawer and balances within guidelines established by Credit Union.* Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).* Performs any additional duties as required by the Management Team.Knowledge, Skills & Abilities:* Ability to coordinate a variety of assignments simultaneously and prioritize work.* Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.* Proficient in counting cash, arithmetic, ten-key and basic computer skills.* Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.Qualifications: * High School graduate or GED required.* A minimum of 6 - 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.* Bilingual skills are highly desired.

Keywords: OnPoint Community Credit Union, Vancouver , Tellers (Mill Plain or Vancouver Waterfront), Other , Vancouver, Washington