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IT Specialist

Company: LivaNova PLC
Location: Vancouver
Posted on: April 10, 2021

Job Description:

Join us today and make a difference in people's lives!
-- IT Specialist - Burnaby, BC Get the opportunity to work for a leading Medical Device Company. At LivaNova, we believe in heath innovation. And we're leading the way in cardiovascular and neuromodulation solutions with a commitment to developing breakthrough treatments and innovations that improve quality of life. This commitment to patients and those who care for them drives everything we do, every day.-- The IT Specialist plays a critical role providing day-to-day support and resolving system related issues for application users at all levels within the organization. Ensures the stability, high-performance and availability of core business applications, and looks for opportunities to continuously improve the IT support processes. Additionally, the IT Specialist will be responsible for prioritizing, managing, and implementing system changes and IT related projects.
-- Our IT Specialist contributes to our growth and success by:

  • Responsible for supporting the business applications, working with the users to identify and resolve day to day system-related issues, performing root cause analysis and implementing continuous improvements to eliminate re-occurring incidents.
  • Act as the escalation point for application users, manage the support ticket queue ensuring support tickets are prioritized and work with end users to promptly resolve issues in line with the agreed service levels.
  • Develop and manage knowledge base content.
  • Utilize your technical expertise to identify problems, evaluate trends and anticipate requirements.
  • Monitor application interfaces and scheduled jobs to ensure 24x7 system availability, with after-hours responsiveness on an as-needed basis.
  • Work with end users to understand business requirements, translate these into software specifications and manage the implementation lifecycle for the agreed solution.
  • Execute software validation protocols in line with established procedures.
  • Ensure system changes are implemented in line with the relevant Change Management Procedures and to meet business deadlines.
  • Actively participate in IT related projects as prioritized by the business. Qualifications: You will need to have a background in a manufacturing setting as an IT Specialist. Previous experience working in a regulated industry and familiarity with FDA is considered an asset Demonstrated experience with at least three of the following technologies:
    • ERP (BPCS, SAP)
    • SQL Server
    • SQL (T-SQL)
    • SAP Business Objects
    • C#, Visual Basic.NET
    • IBM iSeries / RPG LE To apply for this position, please see the career section at: Our commitment to Diversity & Inclusion: LivaNova values equality and celebrates diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination. Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate's sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification. Background Checks at LivaNova: Upon successful completion of the hiring process an offer may be extended. Please note, LivaNova reserves the right to conduct background investigations and/or reference checks on all its potential employees, where permitted by local legislation. This offer therefore, is contingent upon a clearance of such a background investigation and/or reference check, and can be rescinded, where permitted by local legislation, based upon data received in the background check and/or refusal to cooperate with or any attempt to affect the results of this check. This process is not currently valid in Germany. Notice to third party agencies: Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Are you looking for a meaningful career? Whether you work in Research & Development, Sales, HR or another supporting function, you will be part of a company that is truly transforming medical innovation into meaningful solutions and ultimately into healthier, better lives for our patients. That is why we are always looking to hire passionate, committed people, with the right technical backgrounds and business acumen, to deliver on our mission of improving the lives of our patients around the world. Join LivaNova and help us deliver health innovation that matters.

Keywords: LivaNova PLC, Vancouver , IT Specialist, Other , Vancouver, Washington

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