Company: LivaNova PLC
Posted on: April 10, 2021
Join us today and make a difference in people's lives!
-- IT Specialist - Burnaby, BC Get the opportunity to work for a
leading Medical Device Company. At LivaNova, we believe in heath
innovation. And we're leading the way in cardiovascular and
neuromodulation solutions with a commitment to developing
breakthrough treatments and innovations that improve quality of
life. This commitment to patients and those who care for them
drives everything we do, every day.-- The IT Specialist plays a
critical role providing day-to-day support and resolving system
related issues for application users at all levels within the
organization. Ensures the stability, high-performance and
availability of core business applications, and looks for
opportunities to continuously improve the IT support processes.
Additionally, the IT Specialist will be responsible for
prioritizing, managing, and implementing system changes and IT
-- Our IT Specialist contributes to our growth and success by:
- Responsible for supporting the business applications, working
with the users to identify and resolve day to day system-related
issues, performing root cause analysis and implementing continuous
improvements to eliminate re-occurring incidents.
- Act as the escalation point for application users, manage the
support ticket queue ensuring support tickets are prioritized and
work with end users to promptly resolve issues in line with the
agreed service levels.
- Develop and manage knowledge base content.
- Utilize your technical expertise to identify problems, evaluate
trends and anticipate requirements.
- Monitor application interfaces and scheduled jobs to ensure
24x7 system availability, with after-hours responsiveness on an
- Work with end users to understand business requirements,
translate these into software specifications and manage the
implementation lifecycle for the agreed solution.
- Execute software validation protocols in line with established
- Ensure system changes are implemented in line with the relevant
Change Management Procedures and to meet business deadlines.
- Actively participate in IT related projects as prioritized by
the business. Qualifications: You will need to have a background in
a manufacturing setting as an IT Specialist. Previous experience
working in a regulated industry and familiarity with FDA is
considered an asset Demonstrated experience with at least three of
the following technologies:
- ERP (BPCS, SAP)
- SQL Server
- SQL (T-SQL)
- SAP Business Objects
- C#, Visual Basic.NET
- IBM iSeries / RPG LE To apply for this position, please see the
career section at: http://www.livanova.com/careers Our commitment
to Diversity & Inclusion: LivaNova values equality and celebrates
diversity. We are committed to ensuring that our recruitment
process is fair, transparent and free from unlawful discrimination.
Our selection process is driven by the key demands/requirements for
the role rather than bias or discrimination on the basis of a
candidate's sex, gender identity, age, marital status, veteran
status, non-job-related disability/handicap or medical condition,
family status, sexual orientation, religion, color, ethnicity, race
or any other legally protected classification. Background Checks at
LivaNova: Upon successful completion of the hiring process an offer
may be extended. Please note, LivaNova reserves the right to
conduct background investigations and/or reference checks on all
its potential employees, where permitted by local legislation. This
offer therefore, is contingent upon a clearance of such a
background investigation and/or reference check, and can be
rescinded, where permitted by local legislation, based upon data
received in the background check and/or refusal to cooperate with
or any attempt to affect the results of this check. This process is
not currently valid in Germany. Notice to third party agencies:
Please note that we do not accept unsolicited resumes from
recruiters or employment agencies. In the absence of a signed
Recruitment Services Agreement, we will not consider, or agree to,
payment of any referral compensation or recruiter fee. In the event
that a recruiter or agency submits a resume or candidate without a
previously signed agreement, we explicitly reserve the right to
pursue and hire those candidate(s) without any financial obligation
to the recruiter or agency. Are you looking for a meaningful
career? Whether you work in Research & Development, Sales, HR or
another supporting function, you will be part of a company that is
truly transforming medical innovation into meaningful solutions and
ultimately into healthier, better lives for our patients. That is
why we are always looking to hire passionate, committed people,
with the right technical backgrounds and business acumen, to
deliver on our mission of improving the lives of our patients
around the world. Join LivaNova and help us deliver health
innovation that matters.
Keywords: LivaNova PLC, Vancouver , IT Specialist, Other , Vancouver, Washington
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