Customer Service Representative

Company: Aerotek
Location: Vancouver
Posted on: May 3, 2021

Job Description:

Description:

- Answering a high volume of inbound calls (30-50 daily) - Answer incoming calls from customers regarding the tracking and order status of their workout equipment

- Assist with technical equipment issues based on schematics

- Update customers on whether or not equipment has shipped, when it should arrive, and if anything is on back order

- Answer calls from customers who want to cancel their orders

- Documenting call information via data entry into their database

- Providing outstanding customer services to current and prospective clients

- Communicate with internal customers via phone and Microsoft Outlook

Qualifications:

1+ year of call center experience

Ability to work with multiple computer programs and screens at once (between 4-5)

Proficiency with Microsoft Word and Outlook

Ability to type 35+ words per minute

Candidates should be fully available Monday Saturday from 7:00 AM 5:00 PM

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Vancouver , Customer Service Representative, Other , Vancouver, Washington