Scheduler and Customer Service

High Performance Homes (HPH) is now hiring for an experienced Scheduler, ideally in the home remodeling - construction industry, needed as soon as possible. Candidates with scheduling experience involving multiple subcontractors and vendors for remodeling projects involving either roofing, windows and/or siding is definitely a plus!! Will consider other industry experience.

HPH has provided high quality remodels for thousands of customers in the Pacific Northwest and has a 4.9 A+ Rating with the BBB. HPH is prominent in the building community and are members of the Home Builders Association, Home Performance Council, AMMA Certified and a Platinum Preferred Contractor. All of our High Performance Systems have been specifically designed for the Northwest. Focused on moisture protection, partnered with local manufactures, and designed for our rugged weather and lifetime durability. HPH is most proud of our employees who are a team of passionate, dedicated, talented and hardworking people committed to delivering our customers superior products and customer service.

HPH is a growing, stable company that offers the potential for professional growth and employment stability. The Scheduler position is a wonderful opportunity to work with a great team of professionals to provide our customers with a high quality installation and stellar customer service.

Skills and Competencies Required

A qualified candidate is to have

• Computer skills, experience with Goggle platform a plus
• Organizational skills
• Ability to multitask
• Ability to work as part of a team and build strong working relationships.

Specific Job Duties

• Scheduling of subcontractors and vendors for different projects related to roofing, windows, siding, gutters
• Obtaining permits for subcontractor work to be conducted
• Assist with material orders to include material reconciliation and return of excess materials
• Coordinate critical measures to be performed as needed
• Build rapport and develop relationships with vendors and customers alike
• Coordinate and communicate with all customers by phone and email, regarding scheduling of their projects
• Coordinate various projects with WA and OR Scheduling Managers
• Able to manage multiple tasks and duties at same time
• Attention to detail
• Ability to work under pressure and meet deadlines
• Other scheduling related work as directed