Engineering Consultant/Solutions Architect V (B5)
Company: Applied Materials
Location: vancouver
Posted on: May 3, 2021
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Job Description:
**Description** FabVantage Engineering Consultant/Solution Architect for North
America is responsible for developing the strategic customer
engagement plan with Sales and Field Service Managers (FSO) to
penetrate new service opportunities or upsell/retain existing
service contracts. The position requires Semiconductor
Manufacturing business knowledge as well as general process
knowledge (Etch, CVD, ALD, PVD, CMP, Implant, RTP, Epi, etc.) in
order to jointly work with FabVantage consultant technical team.
This is a key role with the responsibility to align the FabVantage
project priority with Sales, Business Development (BD), Service
Business (SBU) and FSO. **Key Responsibilities** + Establish FabVantage project priority by aligning with Sales,
BD, SBU and FSO. + Determine FabVantage technical value and business revenue pull
through bridge. + Co-work with North America Sales/ Field Service Managers to
penetrate, retain or upgrade service agreement + Work with Sales to develop a strategy to position Equipment
(WFE) business as well as Service Agreement business. + Team with FabVantage consulting/ MPE team to guide business
decisions during project execution. Assist with customer
presentations to provide a clear message to the customer. + Align North America FV activities and strategies with global
US HQ counterparts, to communicate overall strategy and
justification of FV consulting project needs. + Delivers revenue booking and tool count targets and actuals
quarterly and annually. Forecasts projects and resources
required. + Engages customers and builds long-term, trusting relationships
in order to be able to influence customer's business decisions. + Able to successfully engage with customer's Fab Directors and
above and have influence on them. + Ability to identify customer needs and develop/ implement
FabVantage strategies to address. + Communicates and presents the customer's needs to
headquarters. Represents Applied Materials' interests in customer
meetings. Conducts follow-up meetings as needed to assist in
starting or closing an engagement. + Acts as a FabVantage team member to engage with counterparts
from other functional areas as needed to support the FV
projects. + Supports team's and individual's development plans to optimize
FabVantage capabilities. + Interprets and anticipates internal and external business
challenges and recommends best practices on process, product or
service improvements. + Solves complex/unique problems that have a broad impact on the
business; takes a broad perspective to identify innovative
solutions. **Functional Knowledge** + Self-motivate starter to keep running each business, project,
and decision cadence + Strong English and logical communication. + Accountability on any decision process, as well as
communication Semiconductor process and equipment knowledge. + Process, integration, or yield engineering background strongly
preferred. + Some level of business experience such as Business Marketing,
Business Development, or Segment Product Line Manager + Situational analysis on business deals: Works with customers
to thoroughly understand potential business impacts for a
particular business circumstance. + Business acumen: understand and utilize global economic,
financial, and industry data to accurately diagnose business
strengths and weaknesses, identify key issues, and develop
strategic plans. + Strategic engagement planning: develop engagement plans that
are future-oriented, support business strategy and reflect
understanding of emerging and existing opportunities and
markets. + Effective presentation: present information to groups with the
appropriate degree of formality. + Influencing others: persuade, convince or gain support and
commitment from others for ideas, proposals, projects, directions
and solutions; impact decisions within and outside Applied. + Coaching: provide timely guidance and feedback to help others
strengthen specific knowledge/skill areas needed to accomplish a
task or solve a problem. + Building relationship: use appropriate interpersonal skills to
develop, maintain and strengthen effective relationships with
customers and internal partners to help achieve business goals. **Business Expertise** + Experience in Service Sales or Consulting firm (In-tangible
service product) + Business Management skill High level technical understanding
on Etch, CVD, PVD, RTP, or Implant. **Leadership** + Take a lead to work with North America Sales/ FSO/ BD to
position Service business pull through and justify the needs to
FabVantage team as well as SSC counterpart + Develop new service opportunity in technical area to expand
existing SA: Service Agreement + Help customer communication in discovery phase and project
periodic cadence to adjust project direction to meet with future
business goal + Discover new customer engagements based on FSO/ Sales service
business priority as well as GFG WFE business priority **Factors of Complexity (CFC)** + Establishes trusting relationships that improve the ability to
execute plans and decisions that impact immediate customer
needs. + Responds to immediate and short term customer needs and
continuous improvement in a timely fashion with effective
diagnostics and situational problem solving. + Responds to changes in customer needs and makes continuous
improvements for FabVantage delivery excellence. + Set people, materials, time priorities and key process steps
to effectively meet monthly and quarterly goals. + Makes decisions on when to escalate issues that can't be
solved with existing procedures and allocated resources. + Collaborates on identified team goals. Escalates conflicts to
manager. Manages very limited risks and works under clear
procedures and guidelines. + Communicates clarity in role accountability and makes
collaboration decisions that engages team members in their role.
Works effectively in an inclusive manner in diverse teams. + People-oriented; willingness to interact with customers and
people **Education/ Experience** + BS/MS in Engineering, Technology, Industrial Engineering or
MBA is a plus + 5+ Years Experience in Sales or Business role in Service (or
In-tangible products). + 10+ years in Semiconductor Process, Equipment, Integration, or
yield Engineering #LI **Qualifications** **Education:** Bachelor's Degree **Skills** **Certifications:** **Languages:** **Years of Experience:** 10 - 15 Years **Work Experience:** **Additional Information** **Travel:** Yes, 25% of the Time **Relocation Eligible:** No Applied Materials is committed to diversity in its workforce
including Equal Employment Opportunity for Minorities, Females,
Protected Veterans and Individuals with Disabilities. Applied Materials is the leader in materials engineering
solutions used to produce virtually every new chip and advanced
display in the world. Our expertise in modifying materials at
atomic levels and on an industrial scale enables customers to
transform possibilities into reality. At Applied Materials, our
innovations make possible the technology shaping the future.
Keywords: Applied Materials, Vancouver , Engineering Consultant/Solutions Architect V (B5), Other , vancouver, Washington
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