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Senior Business Analyst

Company: Holland Residental
Location: Vancouver
Posted on: June 10, 2021

Job Description:


The Senior Business Analyst, Project Management Services will provide system and program analytical support to Project Management Services (PMS) and ensure streamlined project completion and overall process improvement to support business analytics and lead digital transformation decisions in accordance with Holland Partner Group's core values.


  • Analyze major systems and/or programs to design stages, phases and modules, define timelines, then identify and resolve issues.
  • Collaborate with subject matter experts to share the vision and analyze potential modifications.
  • Develop and document business/functional requirements through requirement gathering sessions, business process mapping, process analysis, etc.
  • Develop test cases and plans for system, unit, integration testing internally and externally.
  • Examine existing business system data flows, evaluate system specifications for business requirements, and make recommendations for improvements.
  • Interpret a large-scale project's requirements then design, test and implement the most efficient and cost-effective solutions.
  • Lead discussions on alternatives analysis to facilitate the decision-making processes
  • Provide creative solutions to business requirements, present options and make recommendations.
  • Support ideation, troubleshooting and resolving business technology issues.
  • Support the development of enterprise-level solutions from inception through user acceptance and provide continuity as requirements move to solutions, and solutions move to projects.
  • Apply change management processes and tools to create a strategy to support adoption of the changes required by a project or initiative.
  • Identify and manage anticipated change resistance in support of business goals and objectives.
  • Assess the change impact conducting impact analyses, assess change readiness and identify key stakeholders.
  • Define and measure success metrics and monitor change progress.
  • Ensure consistent, streamlined communication between business unit stakeholders, Business Technology, PMS, and technical project teams
  • Assist with hand-off of large-scale business technology projects and objectives, supporting change management and Business Technology goals.
  • Seek and propose constant improvement efforts to enhance the overall PMS and Business Technology delivery capability.
  • Ensure effective communication with appropriate individuals regarding project status.
  • Perform all other duties as directed and assist the overall team effort in any way possible
  • Represent Holland Partner Group in a professional manner always.
  • Conform to company apparel standards and set a positive example for all Associates.


Education: High School Diploma or equivalent required. Bachelor's degree in related field preferred.

Experience: Minimum 7 years' business process analysis, data analysis and enterprise system integration experience required. Bachelor's Degree in information technology, information services, management information systems, or related field may be considered in lieu of some experience.

Knowledge, Skills, and Abilities Required:

  • Ability to build partnerships to drive business success
  • Ability to work independently and effectively prioritize competing demands and execute tasks in a fast-paced operating environment.
  • Demonstrated high-level of skill in both verbal and written communication, including ability to convey technical issues to non-technical individuals.
  • Strong teamwork and interpersonal skills.
  • Detail oriented and well organized.
  • Must be proactive, flexible, responsible, and resourceful and have ability work in ambiguous situations.
  • Ability to facilitate conversations at all levels to achieve the best outcome for the group.
  • Ability to meet timelines, milestones, and deliverables in a timely manner.
  • Exceptional skills in Microsoft Office and Visio required. Familiarity with Microsoft Power BI preferred but not required.
  • Demonstrate and display honesty, integrity, and personal accountability.
  • Exceptional communication & active-listening skills, both written and verbal.
  • Ability to maintain high level of confidentiality.
  • Demonstrated skill at interpreting and evaluating information then incorporating findings into change management plans.
  • Strong customer service orientation.
  • Strong problem analysis and resolution skills.

Attendance: This full-time position is exempt and requires the ability to be present and available during business hours to meet company and department needs. Additional hours or flexible schedule may be required.

This position also requires:

  • Ability to lift or move up to 20 pounds.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Fluency in English both verbally and non-verbally.

Keywords: Holland Residental, Vancouver , Senior Business Analyst, Other , Vancouver, Washington

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