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Supervisory Program Analyst

Company: Department of Veterans Affairs
Location: Vancouver
Posted on: June 10, 2021

Job Description:

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Duties

Summary

The Supervisory Program Analyst provides claims processing and program support for Delivery Operations, Payment Operations and Management to ensure programs are administered efficiently, cost effectively, and in compliance with regulations and laws. The incumbent will conduct studies, statistical and financial analysis, investigations, tasking, manpower, detect deficiencies and inefficiencies, and provide recommendations to improve management of resources and mission effectiveness.

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Responsibilities

Major Duties Include (but are not limited to): Identifies causal factors for beneficial and non-beneficial variations from expected trends and makes substantive recommendations to improve effectiveness of the program; Assess the success or failure in attaining program operational goals and objectives; Analyzes information to make quantitative and qualitative evaluations for the preparation of narrative and statistical reports of findings; Provides staff support for quantitative and qualitative methods, provides guidance, consultation, and administrative support in developing, analyzing and evaluating multiple programs; Performs all the supervisory functions and personnel issues for the unit; Accumulates statistical data for workload and production reports and for resource requirements forecasting budget planning; Coordinates the preparation and submission of recurring monthly, quarterly, and annual reports, management briefings, summaries, and a wide range of non-recurring reports; Provides substantive recommendations for the resolution of problems identified in studies such as eliminating, adding, changing, or rearranging specific procedures, products, or services or making other changes to more efficiently and effectively utilize resources; and Develops plans to carry out studies and identifies the parameters of the study information necessary to prepare sufficiently detailed reports to be considered valuable to leadership in the decision-making process.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: M-F, 8 hour shift between 6AM-6PM (TBD by Supervisor)

Telework: Available (at management's discretion)

Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Program Analyst/PD04612A and PD04812A

Relocation/Recruitment Incentives: Not Authorized

Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status

Yes

Promotion Potential

11

* Job family (Series)

0343 Management And Program Analysis

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Requirements

Conditions of Employment

* You must be a U.S. Citizen to apply for this job * Designated and/or random drug testing may be required * Selective Service Registration is required for males born after 12/31/1959 * You may be required to serve a probationary period * Subject to background/security investigation * Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/27/2021.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For this GS-9 position, you must have served 52 weeks at the GS-7. For this GS-11 position, you must have served 52 weeks at the GS-9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former VA employees applying for reinstatement with CTAP eligibility.

You may qualify based on your Specialized Experience and/or Education as described below.

Specialized Experience (GS-9): You must have one year of Specialized Experience equivalent to at least the next lower grade (GS-7) in the normal line of progression for the occupation in the organization.

Examples of Specialized Experience include (but are not limited to):

1) Assists in conducting studies based on workload, utilization, costs, work methods and procedures, organizational and functional alignment and program goals established by leadership

2) Utilizes comprehensive program management analysis techniques and methods to develop information for comprehensive reports that address such elements as cost analysis, work measurement, trend analysis, efficiency, effectiveness, productivity, and tangible benefits

3) Assists with conducting studies, statistical and financial analyses, investigations, tasking, manpower, work methods to detect deficiencies and inefficiencies, and provides recommendations to improve management of resources and mission effectiveness

4) Provides data abstraction and provides analysis of data/information as part of the reviews

5) Assists with the constant redistribution and re-balancing of workloads due to fluctuating workloads and deadlines, as well as scheduled or unscheduled leave and frequent vacancies

6) Verifies attendance and grants leave, recommends selection of new employees, initiates disciplinary actions, recommends promotions, reassignment, or other status changes, initiates performance awards handles complaints and grievances, and conducts interviews

7) Assists with conducting informal training and cross-training, keeps subordinates informed of management policies and goals, sets performance standards, and prepares formal evaluations of each employee's performance

OR,

Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D. (if related).

OR,

Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 full year of graduate level education.

Specialized Experience (GS-11): You must have one year of Specialized Experience equivalent to at least the next lower grade (GS-9) in the normal line of progression for the occupation in the organization.

Examples of Specialized Experience include (but are not limited to):

1) Conducts studies based on workload, utilization, costs, work methods and procedures, organizational and functional alignment and program goals established by leadership

2) Employs comprehensive program management analysis techniques and methods to develop information for comprehensive reports that address such elements as cost analysis, work measurement, trend analysis, efficiency, effectiveness, productivity, and tangible benefits

3) Conducts studies, statistical and financial analyses, investigations, tasking, manpower, work methods to detect deficiencies and inefficiencies, and provides recommendations to improve management of resources and mission effectiveness

4) Completes data abstraction and provides analysis of data/information as part of the reviews

5) Provides constant redistribution and re-balancing of workloads due to fluctuating workloads and deadlines, as well as scheduled or unscheduled leave and frequent vacancies

6) Checks attendance and grants leave, recommends selection of new employees, initiates disciplinary actions, recommends promotions, reassignment, or other status changes, initiates performance awards handles complaints and grievances, and conducts interviews

7) Conducts informal training and provides cross-training, keeps subordinates informed of management policies and goals, sets performance standards, and prepares formal evaluations of each employee's performance

OR,

Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or LL.M. (if related).

OR,

Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a master's or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree or, LL.B. or J.D. (if related).

You will be rated on the following Competencies for this position:

* Administration and Management * Analysis and Problem Solving * Lead or Supervise * Quality Management

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary. No special physical exertion is required.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Keywords: Department of Veterans Affairs, Vancouver , Supervisory Program Analyst, Other , Vancouver, Washington

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