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Business Insights Analyst

Company: HP Inc
Location: Vancouver
Posted on: June 12, 2021

Job Description:

The Print Hardware System team is looking for a Business Insights Analyst to help us drive HP+, one of the most strategic initiatives of the company. As the undisputed market leader, with the launch of HP+, we are challenging the status quo and continuing to innovate by providing greater choice to our customers thru a smarter and simpler printing experience.

As HP is reinventing the printer business with HP+, the Business Insight Analyst will generate and deliver insights that will uncover business challenges and opportunities, drive improvements, and enable data-driven decisions across our sales, marketing, design, engineering and support activities throughout the customer journeys.

Responsibilities:

  • Perform complex statistical analysis and develop new methods for enabling data driven decision making

  • Use of analytics to understand the root causes of problems and the drivers for customer acquisition and retention

  • Collaborate to create framework to scale analysis methods so more time can be spent on evaluating results and generating insights

  • Define and execute strategies for automated alert system to highlight emerging trends and anomalous data signals across various dimensions (e.g. regions, vendors, printer class)

  • Synthesize data from multiple sources, develop assumptions where needed, to drive business insights

  • Deliver key insights with interpretation and recommendation, contributes to the development of hypotheses and actions, and presents them to management team

Education and Experience Required:

  • Degree in any of the following: Engineering, Economics, Science, Mathematics (Master's or PhD preferred) and/or MBA

  • 5 or more years of data analysis work experience

  • Significant experience in analyzing customer data (advanced degree with research and statistical focus background)

  • History of application of theoretical mathematics / statistics to business use cases

Knowledge and Skills:

  • Blend strong data-driven expertise with a business perspective. Not only will you have a strong background in statistics or algorithm development, you'll be able to successfully analyze, interpret, synthesize, and predict various potential business impacts and trends from the raw data

  • Expertise with statistical analysis (regression, factor analysis, )

  • Basic SQL proficiency desired

  • R-programming or similar statistical languages/tools required

  • Experience with hypothesis test methods and evaluation

  • Ability to use creative problem-solving techniques to quickly execute and report on ad-hoc analytics requests from business stakeholders

  • Ability to work independently and execute on job related tasks with minimal guidance or supervision

  • Ability to mentor and train other team members in statistical concepts and analysis techniques

  • Startup attitude and a passion for business innovation. Ability to work in new, fast-paced environments

  • Outstanding written/oral communication skills. Experience creating intuitive presentations of complex information and presenting to an audience of mixed technical background including executive management.

  • Fluent in English language

#LI-POST

About HP

You're out to reimagine and reinvent what's possible-in your career as well as the world around you.

So are we. We love taking on tough challenges, disrupting the status quo, and creating what's next. We're in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Our history: HP's commitment to diversity, equity and inclusion - it's just who we are.

From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you're more innovative and that helps grow our bottom line. Come to HP and thrive!

Keywords: HP Inc, Vancouver , Business Insights Analyst, Other , Vancouver, Washington

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