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NEMT Call Taker

Company: Global Medical Response
Location: Vancouver
Posted on: January 12, 2022

Job Description:

More Information about this Job: Call Taker IMMEDIATE HIRING! NEMT-Call Taker FULL - TIME Opportunity (PDX and Surrounding Areas ONLY- IN OFFICE POSITION) $ 18.00 per hour We're hiring NEMT- Call Takers that will respond to emergency and non-emergency calls for ambulance and transportation services . This person assigns and routes transportation requests and can provide clear communicat ion in all situations to ensure quality support and care to our customers . Responsibilities: Call Takers will proficiently monitor and respond to calls and emails using established call handlin g time leveraging the communication and information management system to deliver excellent customer support to providers, facilities and member representatives . Use appropriate methods to schedule, assign, review and route transportation requests. Clearly d ocument communications following protocols and process es , and properly identify and escalate issues as necessary . Effectively communicate trip data including confirmations, routing time, issues and performance . Call Takers will w ork collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow coworkers . Successful Call Takers will demonstrate organiz ation, multitask ing and time management skills . Minimum Required Qualifications : High school diploma or equivalent (GED) Some work experience, preferably in a call center or routing calls in customer service Why Choose ComTrans ? ComTrans is one of Global Medical Response 's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at Learn how our values are at the core of our services and vital to how we approach care , and check out our comprehensive benefit options at .EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer including Veterans and Disabled

Keywords: Global Medical Response, Vancouver , NEMT Call Taker, Other , Vancouver, Washington

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