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Host/Service Support FT

Company: Maryhill Winery
Location: Vancouver
Posted on: July 31, 2022

Job Description:

Job DescriptionAn exciting opportunity to join Maryhill Winery, one of the Northwest's Premier wineries. We are currently adding to the talented team at our Vancouver Tasting Room & Bistro. Successful candidates will provide exceptional service in support of the tasting room opportunities. We seek candidates with customer service and/or restaurant experience and those that will contribute to a respectful, inclusive, and supportive work environment with career growth opportunities.Job SummaryThis is a customer service-related job that includes working at the Maryhill Winery Tasting Room & Bistro in the kitchen and tasting room. They will perform various support duties at the tasting room & bistro as needed. Ambassadors are responsible for representing Maryhill Winery in a positive and professional manner; upholding exceptional customer service including greeting customers and creating a fun and entertaining atmosphere where customers have an extraordinary and memorable experience as they enjoy wines and bistro selections. This position is assigned support tasks working within a team in a fast-paced tasting room and bistro. Flexibility is a must in this position as the job requires switching tasks quickly.

Responsibilities not limited to but including:

  • Welcome guests upon arrival into the tasting room.
  • Seat guests according to the floor plan.
  • Maintain a good flow of seating while also monitoring kitchen ticket times and available table capacity.
  • Communicate to guests how our service works.
  • Knowledge of our winery/wines and wine club and be able to communicate details to guests.
  • Enter items in POS system and process to-go orders.
  • Assisting with restocking weekly TR order in an organized manner as trained per inventory SOP.
  • Assist in routine cleaning tasks in keeping with local health code and Company COVID-19 prevention standards to maintain the cleanliness & appearance of Tasting Room & Bistro.
  • Cleaning tasks will include washing, drying wine glasses, polishing, stocking glassware, washing dishes, dusting, mopping, and cleaning bathrooms.
  • Perform carry-outs of wine to customers vehicles.
  • Stocking wine and merchandise in the Tasting Room.
  • Bussing tables in dining areas.
  • Other duties as assigned by the Tasting Room Manager.Requirements, Skills, and Qualifications
    • Must be minimum of 21 years of age.
    • Food Service and MAST Permit required.
    • Ability to work independently in a fast-paced tasting room. Flexibility is a must in this position as the job requires switching tasks quickly.
    • Repetitive reaching, grasping, bending, twisting, and lifting items up to 50 lbs. without concern.
    • Ability to stand for extended periods of time. Demonstrates problem solving ability.
    • Excellent communication skills, oral and written.Compensation & Benefits
      • Competitive hourly rate starting at $15/HR DOE + tips
      • Participation in tip pool (tip average an additional $6-9 per hour)
      • Employee discount
      • Sick leave accrual
      • Opportunities for career growth

Keywords: Maryhill Winery, Vancouver , Host/Service Support FT, Other , Vancouver, Washington

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