Room Attendant

Company: The Heathman Lodge
Location: Vancouver
Posted on: November 23, 2022

Job Description:

Position Summary: Responsible for providing exceptional guest service while ensuring each guestroom is cleaned according to property standards and amenities are stocked and maintained at all times. Essential Functions:

• Perform cleaning of all assigned rooms using established, approved methods which includes, but is not limited to, the following: makes beds with clean sheets, dusts furniture, replenishes guest supplies and towels, cleans bathroom, vacuums, wipes down mirrors and replaces amenities.
• Sweep the patios outside the rooms and wash the windows.
• Prevent loss or damage to hotel or guest property; never leave a guestroom open or a room attendant cart unattended.
• Ensure that all lost and found items are returned to the designated manager.
• Prepare maintenance request forms for all necessary repairs and give to designated manager.
• Ensure that room attendant carts are clean and neat at all times while maintaining an ample level of supplies.
• Perform inspection of all equipment and furniture in your work area daily for any hazards to employees and/or guest.
• Perform re-stocking of cart and cleaning/emptying vacuum at the end of every shift.
• Maintain good response time to guest and management requests.
• Ensure that all guests are greeted.
• Have knowledge of activities in the hotel.
• Represent the hotel in a positive and friendly manner at all times.Additional Responsibilities:
  • Keep work area neat and organized.
  • Conduct self in a professional manner at all times.
  • Maintain a safe working environment and immediately report all unsafe conditions.
  • Maintain a good working relationship with all departments.
    • Comply with all policies and procedures set forth by the property Employee Handbook.
    • Perform all other duties assigned.Qualifications:
      • Housekeeping and customer service experience preferred.
      • Knowledge of chemicals. Why work for us as a Room Attendant? 1. Company benefits & Local Discounts at our other properties! 2. We offer great EAP Benefits, day one! As a member of our team you will have access to an array of benefits and resources starting on your first day, including --- 3 Free Counseling Sessions, Access to Gym Memberships & On Demand Fitness Class Discounts --- Some Free Confidential Legal Advice --- And Other great benefits 3. Join an awesome team!
        
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Keywords: The Heathman Lodge, Vancouver , Room Attendant, Other , Vancouver, Washington