Account Executive - Small Commercial Lines (Hybrid)

Company: Brown & Brown Insurance
Location: Vancouver
Posted on: January 25, 2023

Job Description:

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Brown & Brown is seeking an Account Executive for its Small Commercial Lines Department in Portland, Oregon!WHAT YOU'LL DO:

• Manage and retain existing book of business and pursue new opportunities for the book, where appropriate, including a specific business plan for growth
• Provide client support with all levels of client's decision-makers as well as day-to-day technical client representatives
• Monitor level of client service and assist with claim issues as needed
• Follow-up to address and resolve client complaints and resolve any problems or issues
• Encourage and coordinate teamwork and communication among those who service clients
• Ensure proper resources from within the organization are involved and introduce new products/processes to improve client experiences
• Create and oversee client service plans for clients and understand the needs of the client
• Analyze contracts for certificates of insurance, issue certificates and binders
• Review for accuracy all policies, changes/endorsements, audits and documents
• Answer client and carrier questions with day-to-day email, phone, fax and mail requests in areas of policies, endorsements, audits, and accounting/billing, coordination of claims/loss control services
• Prepare client presentations and new business strategies, including proposals while ensuring agreement with client's requests and requirements
• Set regularly scheduled meeting on a frequency that is appropriate for each client
• Present proposal to clients, ensuring appropriate teammates and resources are represented and/or attend
• Maintain good relations with carrier personnel
• Exercise considerable discretion and independent judgement
• Keep current on marketplace changes and inform client as necessary
• Become significantly involved and develop expertise in a declared sector or market area by networking and participating in professional development activitiesWHAT YOU'LL NEED:
  • 3+ years' experience in Property & Casualty
  • Property & Casualty License
  • Intermediate understanding of insurance and business terminology is preferred
  • Exceptional telephone demeanor with above average empathy, able to read the subtleties of non-verbal communication and respond accordingly
  • Strong, consistent, and assertive communication skills
  • Highly self-confident and able to rebound from the rejection
  • Proficiency in Microsoft Office 365
  • AMS360 experience or skills to learn software program at an accelerated ability
  • Ability to maintain a high level of confidentiality
  • Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position WHAT WE OFFER:
    • Base salary + incentive opportunities
    • Excellent growth and advancement opportunities
    • Paid time off
    • Generous benefits package: health, dental, vision, 401(k), etc.
    • Employee Stock Purchase PlanWe are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Keywords: Brown & Brown Insurance, Vancouver , Account Executive - Small Commercial Lines (Hybrid), Other , Vancouver, Washington