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Account Executive - Small Commercial Lines (Hybrid)

Company: Brown & Brown Insurance
Location: Vancouver
Posted on: January 25, 2023

Job Description:

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Brown & Brown is seeking an Account Executive for its Small Commercial Lines Department in Portland, Oregon!WHAT YOU'LL DO:

  • Manage and retain existing book of business and pursue new opportunities for the book, where appropriate, including a specific business plan for growth
  • Provide client support with all levels of client's decision-makers as well as day-to-day technical client representatives
  • Monitor level of client service and assist with claim issues as needed
  • Follow-up to address and resolve client complaints and resolve any problems or issues
  • Encourage and coordinate teamwork and communication among those who service clients
  • Ensure proper resources from within the organization are involved and introduce new products/processes to improve client experiences
  • Create and oversee client service plans for clients and understand the needs of the client
  • Analyze contracts for certificates of insurance, issue certificates and binders
  • Review for accuracy all policies, changes/endorsements, audits and documents
  • Answer client and carrier questions with day-to-day email, phone, fax and mail requests in areas of policies, endorsements, audits, and accounting/billing, coordination of claims/loss control services
  • Prepare client presentations and new business strategies, including proposals while ensuring agreement with client's requests and requirements
  • Set regularly scheduled meeting on a frequency that is appropriate for each client
  • Present proposal to clients, ensuring appropriate teammates and resources are represented and/or attend
  • Maintain good relations with carrier personnel
  • Exercise considerable discretion and independent judgement
  • Keep current on marketplace changes and inform client as necessary
  • Become significantly involved and develop expertise in a declared sector or market area by networking and participating in professional development activitiesWHAT YOU'LL NEED:
    • 3+ years' experience in Property & Casualty
    • Property & Casualty License
    • Intermediate understanding of insurance and business terminology is preferred
    • Exceptional telephone demeanor with above average empathy, able to read the subtleties of non-verbal communication and respond accordingly
    • Strong, consistent, and assertive communication skills
    • Highly self-confident and able to rebound from the rejection
    • Proficiency in Microsoft Office 365
    • AMS360 experience or skills to learn software program at an accelerated ability
    • Ability to maintain a high level of confidentiality
    • Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position WHAT WE OFFER:
      • Base salary + incentive opportunities
      • Excellent growth and advancement opportunities
      • Paid time off
      • Generous benefits package: health, dental, vision, 401(k), etc.
      • Employee Stock Purchase PlanWe are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Keywords: Brown & Brown Insurance, Vancouver , Account Executive - Small Commercial Lines (Hybrid), Other , Vancouver, Washington

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