Account Executive - Small Commercial Lines (Hybrid)
Company: Brown & Brown Insurance
Location: Vancouver
Posted on: January 25, 2023
Job Description:
Built on meritocracy, our unique company culture rewards
self-starters and those who are committed to doing what is best for
our customers.Brown & Brown is seeking an Account Executive for its
Small Commercial Lines Department in Portland, Oregon!WHAT YOU'LL
DO:
- Manage and retain existing book of business and pursue new
opportunities for the book, where appropriate, including a specific
business plan for growth
- Provide client support with all levels of client's
decision-makers as well as day-to-day technical client
representatives
- Monitor level of client service and assist with claim issues as
needed
- Follow-up to address and resolve client complaints and resolve
any problems or issues
- Encourage and coordinate teamwork and communication among those
who service clients
- Ensure proper resources from within the organization are
involved and introduce new products/processes to improve client
experiences
- Create and oversee client service plans for clients and
understand the needs of the client
- Analyze contracts for certificates of insurance, issue
certificates and binders
- Review for accuracy all policies, changes/endorsements, audits
and documents
- Answer client and carrier questions with day-to-day email,
phone, fax and mail requests in areas of policies, endorsements,
audits, and accounting/billing, coordination of claims/loss control
services
- Prepare client presentations and new business strategies,
including proposals while ensuring agreement with client's requests
and requirements
- Set regularly scheduled meeting on a frequency that is
appropriate for each client
- Present proposal to clients, ensuring appropriate teammates and
resources are represented and/or attend
- Maintain good relations with carrier personnel
- Exercise considerable discretion and independent judgement
- Keep current on marketplace changes and inform client as
necessary
- Become significantly involved and develop expertise in a
declared sector or market area by networking and participating in
professional development activitiesWHAT YOU'LL NEED:
- 3+ years' experience in Property & Casualty
- Property & Casualty License
- Intermediate understanding of insurance and business
terminology is preferred
- Exceptional telephone demeanor with above average empathy, able
to read the subtleties of non-verbal communication and respond
accordingly
- Strong, consistent, and assertive communication skills
- Highly self-confident and able to rebound from the
rejection
- Proficiency in Microsoft Office 365
- AMS360 experience or skills to learn software program at an
accelerated ability
- Ability to maintain a high level of confidentiality
- Acceptable results of a Motor Vehicle Record report at the time
of hire and periodically thereafter, and maintenance of minimum
acceptable insurance coverages are a requirement of this position
WHAT WE OFFER:
- Base salary + incentive opportunities
- Excellent growth and advancement opportunities
- Paid time off
- Generous benefits package: health, dental, vision, 401(k),
etc.
- Employee Stock Purchase PlanWe are an Equal Opportunity
Employer. We take pride in the diversity of our team and seek
diversity in our applicants.
Keywords: Brown & Brown Insurance, Vancouver , Account Executive - Small Commercial Lines (Hybrid), Other , Vancouver, Washington
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