Lead Specialist - Restoration

Company: STOP Restoration
Location: Vancouver
Posted on: May 20, 2023

Job Description:

+Sign-On Bonus $500+

Lead Mitigation Specialist

Are you a compassionate problem-solver who enjoys helping people in fast-paced environments?

Then you might be perfect for the Lead Mitigation Technician role at our growing restoration company.

You will be responsible for carrying out a variety of restoration services, including assessing, cleaning, and moving customers' belongings from homes and businesses. Our ideal candidate has great communication skills, a strong work ethic, and excellent customer service skills. If this describes you, and you're ready for a rewarding career, Apply Now!

STOP Restoration is a dedicated company that is willing to invest and train those who put the effort into their work. This position has excellent growth potential throughout the company, depending on your goals.

We believe in taking care of our employees, which is why we provide:



--- Health/Vision/Dental
--- Paid Holidays
--- Paid Time Off
--- Retirement Plan
--- Cell Phone Allowance
--- Growth opportunities
--- Referral Program

Responsibilities:
--- Assessing damages and developing a drying/cleaning/action plan for each unique loss
--- Setting up and monitoring drying equipment in customers' homes or commercial spaces
--- Taking and recording moisture readings and monitoring the drying process
--- Removing damaged or affected materials from residential and commercial properties when applicable
--- Moving and storing customer belongings
--- Communicate with customers, leads, and superintendents about safety concerns, timeline changes, or general concerns
--- Producing precise, to-scale sketches of impacted areas
--- Responsible for completing daily progress notes and photos in the company database
--- Overview of work of Technicians to ensure quality
--- Maintaining assigned company vehicles - clean, organized, and stocked for emergency dispatch
--- Managing onsite safety and work quality
--- Escalate any communication needs or issues to the Superintendents
--- Be available for a rotating Emergency On-Call shift once per month

Qualifications:
++Limited to candidates residing in Tualatin, Oregon or willing to commute locally++
--- Must have a Driver's License and a clean driving record.
--- Must have experience with MICA, Drytrack, FirenIce, or other moisture-mapping software.
--- Must have a working cell phone and be willing to download communication apps. (DASH)
--- Must have strong communication skills.
--- Must have or have had a Water, Mold, Fire, or other applicable certification recognized by the IICRC.
--- Must have or be willing to acquire tools for demolition (multi-tool, drills, circular saw, hand tools, etc)
--- Must have experience training, leading, or organizing people in a work environment.
--- Must have high level of attention to detail and possess exceptional teamwork skills.

About Company:
As an industry leader, we are driven to continuously improve our community through the essential work we do. At Service Team of Professionals, STOP Restoration, we thrive on building opportunities for success for every member of our team as we promote our culture of compassion, innovation, and growth.



Each franchise location is independently owned and operated by a franchise. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to STOP Restoration Corporate

Keywords: STOP Restoration, Vancouver , Lead Specialist - Restoration, Other , Vancouver, Washington