Commercial Cleaning Account Supervisor

Company: CBM Systems
Location: Vancouver
Posted on: May 22, 2023

Job Description:

CBM Systems L.L.C, a Marsden Holding Company, is a facility services provider with an unmatched reputation for operational excellence. We clean, sanitize, and service large and small businesses across the North Western United States. In a nutshell: we clean buildings----- - really well. Are you devoted to providing excellent client service; a super safety captain; a visionary leader and coach? Then we want you! CBM
has an immediate opening for an Account Supervisor for our commercial cleaning company! Join an essential company to service the buildings and facilities in your community. Learn new, practical skills and gain experience with on-the-job training. Join a team that makes you feel like family! Job Skills/Requirements Under the direction of the General Manager, is responsible for the daily maintenance of multiple facilities throughout Riverside to include direct supervision and training of cleaning associates, management of e-hub time and budgets. Supervises and coordinates activities of associates engaged in cleaning and maintaining assigned facilities. Skills: Able to perform the duties of supervised staff
Establishes and maintains excellent customer relations through daily contact and customer visits in assigned territory, taking all actions necessary to ensure completion and quality of required scope of work
Completes regular quality inspections of assigned accounts and acts appropriately based on results of the quality inspections
Provides accurate and timely information to human resources regarding current staffing and future staffing needs. Actively participates in recruiting process with recruiters and leadership staff
Holds regular feedback conversations with staff to discuss performance and development goals
Ensures all associates are properly trained at each assigned account with a focus on long term retention.
Maintain a safe work environment for self and employees by enforcing the company--------s safety, recognition, and training programs
Handles administrative duties of assigned accounts to include, but not limited to: timekeeping, documentation of employee performance and safety, and maintaining inventory of necessary supplies
Commits to behave in compliance with the company--------s values and Code of Conduct
Builds a culture of work safety and leads by example with one's own safe behavior
Treats co-workers with respect and approaches conflict with positive intent and professionalism
Asks questions to understand why we do what we do and how we do it - champions change when improvements can be made
Ensures one's own compliance with the company's published Operations Standards
Understand budget and labor costs of assigned accounts
Work with Operations Manager to operate effectively within established budget guidelines
Must have a coaching mindset and be a champion of your team
Clearly and effectively formulate directions for others, effectively conveying expectations and what success looks like.
The ability to think creatively and mobilize resources as necessary
Knowledge in scheduling and planning
Collaborative style with strong influencing skills
Possess personal qualities of integrity, credibility, and commitment to the organizational values
Knowledge of cleaning procedures and practices
Knowledge of commercial floor care and floor care products
Knowledge of safety practices
Good time management
Proficient written and verbal English communication
Strong employee and client focus.
Ability to work in a fast-paced environment with changing priorities Required: High School diploma or general education degree (GED)
2-3 years of commercial cleaning experience and/or floor care
2-3 years supervisory experience in a commercial cleaning or similar environment
Valid Driver's License

Preferred: Associate degree or some college coursework in business management, facilities operations management, or similar area of study Bachelor--------s degree
1-3 years Supervisory experience
Experience in a mobile management role with responsibility for a decentralized workforce and multiple customers
Prefer experience working with a diverse population
Bilingual in two or more languages, with English being one of those languages

Physical Requirements: Regularly required to walk, stand, use hands, and reach
Occasionally sit, climb, balance, stoop, kneel, crouch, crawl
Regularly lift and/or move up to 50 lbs.
Must be Covid-19 Vaccinated

Other: Hours vary and typically occur outside of normal business hours, for example: 12:00pm to 8:30pm
Regular daily travel within assigned territory -----" this is a mobile position
Additional Information/Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan Screening Requirements: Motor Vehicle, Criminal Background Check, Employment Verification PandoLogic. Keywords: Cleaning Supervisor, Location: Vancouver, WA - 98661

Keywords: CBM Systems, Vancouver , Commercial Cleaning Account Supervisor, Other , Vancouver, Washington