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BIS Tier 2 Support

Company: Tal Holdings
Location: Vancouver
Posted on: May 22, 2023

Job Description:

Description:Our PurposeWe help build better communities.We are courteous. Create a positive experience for customers, employees, suppliers and communities.We are the Guide. Help our customers, employees, and suppliers succeed through trust and partnership.We are Ambitious. Seek innovative solutions and go the extra mile.We are Accountable. Act with honesty and integrity.We are Safe. Protect our customers, suppliers, and employees by cultivating a safety-first environment.Who We AreOur family-owned company is helping to build better communities. At our home improvement stores located throughout the Pacific Northwest, we create a positive experience for our customers-pros and homeowners alike-by providing guidance for innovative, smart building solutions.Role StatementBuild a better company through the development and support of a multitude of cross-functional projects and system applications. These projects and applications can include, but are not limited to, point-of-sale utilization, e-commerce platforms, dispatch software, mobile applications, recruiting applications, data reporting systems, customer portals, intranet communications, learning management systems, phone systems, and others as assigned.Responsibilities

  • Work and communicate effectively with internal and external parties to accomplish positional and organizational goals
  • Provide prompt and efficient telephone and email communication.
  • Learn and assimilate new technologies and software applications quickly.
  • Learn and understand branch and company operations to best determine how to leverage technology to improve those operations
  • Able to work through problem solving without a lot of clearly defined inputs
  • Works independently effectively but must be able to work through other departmental teams to implement solutions
  • Assists Tier 1 to resolve issues and document solutions
  • May perform other duties as assigned.WagesStarting wages will be based on years of experience and education.BenefitsBenefits eligibility will be determined based on employment status and plan rules are subject to change
    • Medical
    • Dental
    • Vision
    • Company paid and voluntary Life + AD&D
    • 401k with company match
    • Vacation
    • Sick leave
    • Holiday pay
    • Personal cell phone reimbursement
    • Other great employee engagement benefitsTAL22Requirements:
      • Bachelor's degree preferred but not required.Physical Requirements
        • This is largely a sedentary role.
        • Occasional lifting, carrying, and pushing/pulling up to 20 lbs.Travel Expectations
          • Travel will range from 25-50% depending on project workload


Keywords: Tal Holdings, Vancouver , BIS Tier 2 Support, Other , Vancouver, Washington

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