Front Desk Reception - NorthStar
Company: Columbia River Mental Health Services
Location: Vancouver
Posted on: May 28, 2023
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Job Description:
** Front Desk Reception - NorthStar****Job Category****:**
Administration **Requisition Number****:** FRONT01295 Showing 1
location **Job Details****Description****Lives Change Here! We are
GROWING**Columbia River Mental Health Services provides
comprehensive behavioral health and recovery services that
transform the lives of children, adults and families in the
communities of SW Washington. We are the largest and oldest
not-for-profit provider of mental/chemical dependency treatment in
southwest Washington with 200 employees and a history dating back
to 1942.**Our Mission:** Providing behavioral health and recovery
services that transform the lives of children, adults, and families
in the communities of SW Washington.CRMHS offers AMAZING benefits
aside from health and wellness (medical/dental/vision etc.) Work
life balance benefits: 10 paid holidays per year, 5 weeks of PTO
days in the first year that grows year after year. Career
development: $325 annual allowance for career development and
education with an additional 40 hours of paid time off for career
development/education! And so many More!**Position
Description****:**Perform reception duties to include greeting,
checking in, directing visitors, answering and coordinating clinic
and/or medical appointments. Collect co-pays and insurance
information.**Essential Job Functions****:*** Answer incoming NS
calls on main clinic number within three rings.* Screen and direct
inquiries to the appropriate agency staff or program.* Take and
route written messages as needed.* Greet clients and visitors to
the clinic and notify appropriate staff of their arrival.* Arrange
Medical Transportation* Verify client personal data and provide
required paperwork to clients as needed (status changes)* Collect
co-pays and insurance information.* Coordinate and collect
necessary information/documentation to facilitate treatment.*
Monitor lobby as needed.* Make reminder calls for clients
appointments.* Opening and closing duties assigned to clinic.*
Maintain necessary computer and hard copy files.* Medication
registry & community records - Date stamp all records in pink file
and put in CMA box* Hospital Records Date stamp all records in
nurses box or if patient is waiting give records directly to
nurse**Non-essential Job Functions****:*** Supports agency mission,
goals, and objectives.* Attend staff and planning meetings as
scheduled.* Maintain communication and cooperative working
relationships both within the agency and community at large, while
maintaining a high degree of confidentiality.* Other duties as
assigned.**Education, Licensing and Experience****:*** High school
diploma* Previous reception experience or specialized training
required.* Experience with co-pays and insurance billing
preferred.* Strong customer service, organizational and
interpersonal skills.* Computer skills, automated appointment
scheduling and word processing experience preferred.* This is a
typical outpatient medical department environment; which is
fast-paced and changes from minute to minute depending on the
issues and severity of the clients.**EQUAL OPPORTUNITY
EMPLOYER****Qualifications****Skills****Behaviors****:****Motivations****:****Education****Experience****Licenses
& Certifications**
Keywords: Columbia River Mental Health Services, Vancouver , Front Desk Reception - NorthStar, Other , Vancouver, Washington
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