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Customer Success Advisor

Company: VirtualVocations
Location: Vancouver
Posted on: February 8, 2024

Job Description:

A company is looking for a Customer Success Advisor.
Key Responsibilities:

Proactively connect with customers to provide guidance on features, best practices, and product training
Monitor and address at-risk customer accounts
Capture and organize customer feedback to relay to the product & technology team

Required Qualifications:

Prior experience in a customer-facing role preferred
High comfort level leading calls with customers
Passion for technology and ability to simplify complex technical issues
Experience with a CRM system (Salesforce preferred), Microsoft Office, G Suite
Ability to anticipate and solve problems before they arise

Keywords: VirtualVocations, Vancouver , Customer Success Advisor, Other , Vancouver, Washington

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