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Provider Success Team Lead

Company: VirtualVocations
Location: Vancouver
Posted on: February 9, 2024

Job Description:

A company is looking for a Provider Success Team Lead.
Key Responsibilities:

Supervise daily support activities and address complex provider needs
Initiate and execute improvement projects to streamline processes and improve provider experience
Conduct service quality audits and manage provider data input

Required Qualifications:

At least 5 years of experience in email support, customer service, project coordination, or administrative role
At least 1 year of people management experience, or related experience
Demonstrated passion for mental health and understanding of the U.S. healthcare system
Experience working with ZenDesk, SalesForce, or similar customer service platforms

Keywords: VirtualVocations, Vancouver , Provider Success Team Lead, Other , Vancouver, Washington

Click here to apply!

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