Visitor Center Work Study Student - Rotational
Company: Tillamook Creamery
Location: Tillamook
Posted on: April 22, 2024
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Job Description:
Visitor Center Work Study Student
Rotational Come join the Tillamook Team where our philosophy is
Do Right By Every Bite.
As an independent farmer-owned cooperative, we have been guided by
good, honest values since 1909.We believe in putting quality over
profit, natural over artificial, and that hard work can never be
outsmarted. We re taking a stand for real food because everyone
deserves better. We invite members of all diverse communities to
join our workforce. At Tillamook, we believe that inclusion and
diversity are central to our cultural strategy. In order to achieve
our growth ambition and compete and win in the marketplace, we
believe we make better decisions and build stronger teams when we
invite and rely on diverse perspectives, thoughts, backgrounds and
cultures into our work and to fuel our innovation and growth. To us
this means creating a climate of inclusion where all employees feel
valued and a sense of belonging. We believe this will make us a
better consumer brand and employer. About you: What does real food
mean to you? Is your favorite dish a cheesy casserole? Perhaps a
decadent and indulgent ice cream? Either way, your identification
with food is important to us. People who fit well here at Tillamook
have a commitment to quality in everything they do. Our team
members understand our vision, contribute to our mission, thrive on
innovative thinking, hard work, and good, honest values About us:
Our team members understand our vision, contribute to our mission,
thrive on innovative thinking, hard work, and good, honest values.
We live by these shared values: We are Good Stewards, We believe in
Uncompromising Quality, We work as One Team, We Play to Win, and We
Genuinely Care for each other. What you will do: Work Study
Students are courteous, helpful, enthusiastic individuals with
extraordinary guest service skills. Work Study Students support in
the Creamery s daily operations in multiple departments. Work Study
Students will rotate between the following departments: Ice Cream,
Retail, Warehouse, Brand Ambassador, Culinary and Front of House
(FOH) Caf. The Work Study program pays for two years of tuition at
the Tillamook Bay Community College, while the colleague is
employed in the role and in good standing. Students will assist
guests in a fast-paced environment. Students will foster positive
working relationships with all internal and external vendors,
customers, coworkers, and management. VC Students maintain
Tillamook s Shared Values, creating a world-class guest experience
to the one million guests that visit annually.
The Work Study Student position requires a two-year commitment.
This position offers a unique work experience. Students gain
experience in all departments of hospitality operations at the
Tillamook Creamery Visitor Center.
Here s a day in life: Departments: Ice Cream, Caf/Culinary
Carry orders out to customers in dining area, projecting a pleasant
and professional manner. Keep caf work areas sanitary. Learn daily
dish room procedures. Assist with bussing and maintaining dining
room. Perform opening/closing procedures when scheduled for that
shift. Serve guests by taking orders on POS system. Take guest
payment, make change correctly and maintain an accurate cash
drawer. Assist the cooks in the kitchen with prep, set up, stocking
and any other chores needed in preparing customer s orders. Scoop
and serve ice cream following portion and quality standards.
Prepare waffle batter cones. Other duties as needed and
assigned.
Department: Warehouse, Retail
Collect and move all merchandise from warehouse receiving to
pricing area. Process and inspect all merchandise for quality,
damage and/or breakage and shortages. Assist in pricing merchandise
and unloading warehouse orders by removing boxes filled with
merchandise from pallets and properly storing on assigned shelves.
Ring up items at the cash register. Provide accurate, efficient,
and friendly customer service by assisting guests. Assist with
stocking shelves. Straighten and clean all merchandise displays and
counter areas. Work cheese sampling counter- performing cheese
cutting and maintaining a clean area. Other duties as needed and
assigned.
Department: Brand Ambassador
Be present throughout the Creamery to greet guests, give
directions, assist with traffic flow, and answer questions about
our company, cheese making process, products, and brand. Solve
guest service problems and complaints as needed, in absence of
managers Greet and provide world-class guest experience to group
tours, school groups, perform step-on and virtual presentations as
requested. Coordinating and updating a Brand Experience Calendar as
well as actively enrolling attendees to experiences. Other duties
as needed and assigned.
All Departments
Communicate effectively. Utilize a computer. Act as a team player
and be able to interact with staff at all levels of the company.
Possess strong customer service skills. Follow written or verbal
instruction. Read, write, speak, and understand English. Compute
basic arithmetic.
Knowledge, Skills and Abilities
High School Diploma or GED preferred. Food service experience is
preferred.
Courteous, helpful, enthusiastic individuals with extraordinary
guest service skills
Physical Requirements:
Sitting Standing and/or walking Lifting 25 lbs. Vision for machine
or computer operations Hearing
Industry-leading benefit and reward programs: We offer outstanding
benefits to our employees.For more information, please visit the
careers page: www.tillamook.com/careers We are committed to
creating a diverse culture and inclusive conditions where all
employees are heard, valued, and feel a sense of belonging. We rely
on different perspectives, thoughts, backgrounds, and cultures to
inform our work, to help us be better as a brand and as an
employer, and to fuel our success. We are seeking talent from a
wide range of diversity, perspectives, and backgrounds to join our
exceptional organization and help us build our future.
Tillamook County Creamery Association (TCCA) is a Drug-Free
Workplace.
EEO/AA
Keywords: Tillamook Creamery, Vancouver , Visitor Center Work Study Student - Rotational, Other , Tillamook, Washington
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