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Transportation Coordinator

Company: Nuna
Location: Vancouver
Posted on: January 7, 2022

Job Description:

Weare Nuna. Premium baby gear innovatively designed with timeless style. Designed around your life.
Youare a resourceful and collaborative team player with effective communication and listening skills and wants to provide efficient and effective logistic and administrative support to our day-to-day Transportation operations with additional crossover support to our Account Services, Demand Planning and Distribution Center functions.
What you'll do

  • Accurately and efficiently process and prepare daily customer orders for shipping.
  • Ensure complete, accurate and timely client order acceptance/entry into the Mode Transportation system via EDI, web tender, email, fax, phone, or other applicable form of communication.
  • Work closely with distribution center team ensuring sales orders are shipping both timely and economically.
  • Process sample requests,, assist consumer service inquiries, address changes, tracking, damages, and re-bills.
  • Track and fix shipping errors.
  • Establish and coordinate schedule with carrier and tender shipments.
  • Track and trace all shipments and load status.
  • Proactively identify problems, providing team account services representative with viable solutions to implement.
  • Work with finance credit department regarding payment and/or credit issues.
  • Work collaboratively with team members to determine most cost-effective recovery plan for missed pick-ups and deliveries.
  • Perform efficient and accurate data entry of all shipment related documents upon completion of shipment(s).
  • Escalates complex issues as per department protocol.
  • Actively participates in continuously seeking ways to improve workflow procedures, best practices, policies, etc.
  • Perform other duties as requested or assigned.
    This position description is intended to provide a summary of the major duties, tasks, and responsibilities of this position and shall not be considered an exhaustive listing of all work requirements.
    Must HavesExperience, Knowledge, & Education
    • Three (3) to five (5) years of customer-centric, logistics, transportation, and/or freight related experience.
    • Industry related experience highly desirable
    • Knowledge and fundamental understanding of 1) EDI transaction sets, 2) air and ground carrier rate structures, service capabilities and capacity constraints, 3) PA Department of Transportation regulations, 4) Order cycle procedures, cutoffs, and enforcement
    • High school diploma or GED required.
      Skills & Competencies
      • Ability to deliver excellent and consistent customer service skills.
      • A resourceful and collaborative team player with effective communication and listening skills.
      • Ability to comprehend carrier and shipper agreements and related critical and time sensitive decision making that may or may not impact the Company's contractual obligations.
      • Displays energy, drive and initiative in the pursuit of individual, department and company goals. -Exhibits originality, ingenuity, and creativity in the development of new or improves methods or approaches. -
      • Demonstrates effective problem-solving and decision-making skills; seeks solutions through appropriate resources, evaluates alternatives and recommends viable solutions.
      • Adept in working well under pressure and adaptable to a fast-paced environment.
      • Ability to demonstrate calm demeanor under pressure, managing issues and unpleasant carriers or shippers with poise and ease.
      • Strong aptitude to multitask and prioritize accordingly ensuring timelines and deadlines are met.
      • Ability to efficiently and accurately perform high volumes of data entry.
      • Exceptionally organized, self-motivated with acute attention to detail.
        Technology
        • Strong MS Office skills: SharePoint & Excel advanced proficiency preferred
        • Familiar with ERP solutions; SAP highly desirable
        • Ability to learn new software with ease.
          Other
          • Ability to work extended hours as business needs warrant; may include nights and/or weekends.
          • Employees who are in Non-Exempt positions must accurately complete, obtain approval by their manager, and timely submit a time card in the form provided by the Company, as it coincides with the Company's bi-weekly payroll schedule.

Keywords: Nuna, Vancouver , Transportation Coordinator, Professions , Vancouver, Washington

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