Service Dispatcher
Company: Yadon Mechanical
Location: Vancouver
Posted on: August 6, 2022
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Job Description:
Job Description Service Dispatcher Job Summary Our company is
looking for a Service Dispatcher to take incoming calls and help
facilitate the dispatch of our service professionals to people in
need. In this role, it's your responsibility to carefully listen to
each caller, obtain vital information over the phone, take note of
the schedules of technicians and other service professionals, and
swiftly respond to the request. You must ensure that a service team
attends to each customer, and you must keep organized notes or
records of these calls in our database. Aside from dispatching,
your other duties may include invoicing customers, making purchase
orders for supplies, and organizing our file system of service
calls. Will be open to a flexible work schedule. Service Dispatcher
Duties and Responsibilities Answer a high volume of calls,
listening intently to the caller's information Dispatch the
appropriate service professionals to the job site Schedule service
appointments as needed Invoice customers and help keep track of
billing information Organize our file systems Make purchase orders
for supplies as needed Service Dispatcher Requirements and
Qualifications High school diploma or GED certificate Experience in
a similar role Strong organizational, multitasking, and
communication skills Excellent listening, customer service, and
phone skills Basic computer proficiency Experience using Microsoft
Outlook for vendor management
Keywords: Yadon Mechanical, Vancouver , Service Dispatcher, Professions , Vancouver, Washington
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