Medical Store Customer Service Representative

Company: NORCO INC
Location: Vancouver
Posted on: February 16, 2021

Job Description:

Company Description

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.


Job Description

Norco is currently seeking an individual to fill our Medical Store Customer Service Representative position. The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:

Greet customers in a professional and enthusiastic way
Answer telephone calls promptly
Demonstrate in-depth knowledge of products, placement, availability, price and use
Efficiently assess customer needs for product or services
Educates patients/clients on medical products and services
Fit and sell medical products and services to customers
Process customer orders and accurately input customer orders into the computer
Keep showroom stocked, clean, organized and presentable
Perform other tasks as assigned or necessary


Qualifications

Medical background including Respiratory Therapy and Nursing experience is a plus
In-depth knowledge of home medical products, placement, availability and pricing
Ability to occasionally lift and/or carry objects weighing up to 100 lbs
Ability to sit, stand and walk for extended periods of time
Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position


Additional information

Norco offers a competitive compensation/benefit package, including:

Employee Stock Ownership Plan (ESOP)
Health, Vision and Dental Insurance
Health Savings Account (HSA)
Medical and Dependent Care Flex Accounts (FSA)
Life Insurance provided at no cost to employee by Norco through GAWDA
Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance
Employee Tuition Reimbursement
401(k) with Employer Matching
Wellness Program
Employee Discount on products sold by Norco


Interested individuals must apply online at https://smrtr.io/4jV5w>

Norco, Inc is an Equal Opportunity/Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: NORCO INC, Vancouver , Medical Store Customer Service Representative, Sales , Vancouver, Washington