Telecommute Bilingual Customer Service Representative
Company: VirtualVocations
Location: Vancouver
Posted on: April 1, 2021
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Job Description:
A consulting firm that provides consulting and operations
improvement with a focus on several specific sectors is seeking a
Telecommute Bilingual Customer Service Representative. Individual
must be able to fulfill the following responsibilities: Respond to
Inbound/Outbound Call Inquiries Initiate outbound calls to respond
to inquiries and to follow-up with previous contacts Perform
support ticket transaction resolution tasks and administrative
functions Qualifications Include: Bilingual in either Arabic,
Cambodian, Cantonese, Korean, Laotian, Mandarin, Russian, Somali,
Spanish, Tagalog, Ukrainian, or Vietnamese Related experience
and/or training in customer service Ability to read, analyze, and
interpret general business periodicals, professional journals,
technical procedures, or governmental regulations Demonstrated
general knowledge of PC navigation and commands (I.e. copy, paste,
highlight functions) Proficiency with writing skills, including
ability to compose reports, business correspondence, and procedure
manuals Ability to effectively present information and respond to
questions from groups of managers, clients, customers and the
general public
Keywords: VirtualVocations, Vancouver , Telecommute Bilingual Customer Service Representative, Sales , Vancouver, Washington
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