Sales Executive Bonus Eligible - Portland Marriott Downtown Waterfront (21120456)
Company: Marriott International, Inc.
Posted on: January 11, 2022
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Portland Marriott Downtown Waterfront, 1401 SW Naito Parkway,
Portland, Oregon, United States 97035 is hiring a Sales Executive
2 days at the hotel and 3 remote
Drives revenue to achieve Hotels topline goals for each of their
represented hotels by proactively soliciting all business segments;
to include new business from small business accounts, sourcing new
accounts, identifying new targets, and re-soliciting past business
leads. Focuses on properties BT Pricing strategy. Provides property
support by coordinating and executing property internal mining
efforts at assigned hotels. Partners with Leadership to ensure
competitive sales strategies are in place for the hotel and stay
competitive within the market by aligning on sales activities to
generate business and communicate real-time competitor intel.
Reports directly to Property Sales Leader (ASL or DOS/DOSM) and
works closely with the hotel General Managers, focuses on sales
driven tasks. May work with Local Sales and U.S. Account Sales/GSO
teams to drive production from targeted high priority accounts
including maximizing special corporate business within the
represented market place.
Education and Experience
High school diploma or GED; 2 years experience in the sales and
marketing, guest services, front desk, or related professional
2-year degree from an accredited university in Business
Administration, Marketing, Hotel and Restaurant Management, or
related major; no work experience required.
4-year college degree; previous experience in proactive lead
generation in hospitality and sales discipline; knowledge of
property-specific business segments (e.g. group, catering,
transient); knowledge the hospitality industry.
CORE WORK ACTIVITIES
Managing Sales Activities
Works with Property Sales Leader (ASL or DOS/DOSM) in identifying
the top accounts of each stakeholder hotel, determine account
deployment structure, identify key buyers within each account, and
coordinate efforts to drive demand and pull-through business from
the accounts for the stakeholder hotels.
Assist Property Sales Leader in identifying share shift
Ensures effective and efficient funnel management through available
systems and collaborating with Multi-Hotel Sales.
Manages daily Status Change reports to help close on hotel
May work with Local Sales, U.S. Account Sales/GSO teams to drive
production from targeted high priority accounts including
maximizing special corporate business within the represented market
Provides property support by coordination and executing property
internal mining efforts to assigned hotels
Solicits new business from non-deployed small business accounts,
reader boards, and leads sent through internal referral
Solicits potential new accounts or business opportunities by
leveraging business intelligence provided by Sales & Marketing
Planning and Support or other third-party data sources to generate
Utilizes internal lead referral tools (e.g., eProspecting Portal)
to solicit new business opportunities and contacts.
Ensure Hotel has property lead generation program to identify new
Re-solicits non-deployed realized opportunities, including
turndowns, lost opportunities, and actualized business when
Drives customer satisfaction through daily interactions (e.g.,
solicitations, re-solicitations, account calls, site inspections,
new business calls, face to face activities, etc.).
Conducts customer facing sales activities on behalf of the hotels
in partnership with Property Coordinator/Resource as appropriate.
(e.g., lunch and learns, social hours, company of the month
activities, local industry events, Convention and Visitors Bureau
(CVB) Activities, etc.).
Conducts site inspections for customer accounts as appropriate.
Maintains complete and up-to-date lead information on each account
in CI/TY SFA Web and EMPOWER to verify accurate reporting and
customer base information.
Qualifies and maintains customers long-term business potential and
refers customers to market, field, hotel or national sales office,
Verifies accurate and timely lead turnover to other Sales Channels
and partners closely with the Multi-Hotel Sales to ensure qualified
leads are entered into CI/TY SFAWeb.
Leverages MI Leads for Out of Org, Non-Deployed Accounts.
Presents stakeholder hotel benefits and features based on customer
Understands and utilizes all business processes written in support
of the sales organization.
Utilizes negotiation skills and creative selling abilities to
uncover new business.
Uses all information systems (e.g., CI/TY SFA Web, MRDW,
MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to
research the deployment and value of the accounts deemed important
for stakeholder hotels.
Understands the overall market (e.g., competitors strengths and
weaknesses, economic trends, supply and demand etc.) to sell
effectively against the competition.
Communicates trends, opportunities, and market changes to
appropriate parties, as needed.
Leverages all available sales channels, (e.g., marriott.com, group
and transient intermediaries, field sales, worldwide reservation
offices, etc.), to optimize sales revenues.
Understands and actively utilizes company marketing
initiatives/incentives to convert cold leads to warm leads.
Tracks weekly activities and relationship to revenue and room night
Sets day-today priorities to complete assigned responsibilities
Actively participates and contributes to Sales Strategy Meetings as
Adjusts to significant variation in daily workload through
Drives revenue from local non-deployed accounts for the hotels the
Sales Executive represents by proactively soliciting new business
from small business accounts, sourcing new accounts, identifying
new targets, and re-soliciting past business leads.
Activate local tactics for deployed accounts to pull-through local
buyer needs. Communicate best practices for generating creative
Performs other duties as appropriate.
Building Successful Relationships
Leverage deployed account resources to drive business for
properties for identified hotels to pull-through business to grow
Participates in community and hotel networking events (e.g., Rotary
Clubs, RI Social Hours, Chamber of Commerce, etc).
Visits neighborhood target and local small business accounts and
coordinate follow up efforts.
Coordinates with Property Sales Leader to understand needs and
priorities of stakeholder hotels to identify focus areas.
Works collaboratively with all sales channels (e.g. the Multi-Hotel
Sales, Account Sales and Global Sales) to establish coordinated
sales efforts that are complementary, and not duplicative.
Handles customer care issues and as necessary, refers them to the
Supports the companys service and relationship strategy, driving
customer loyalty by delivering service excellence throughout each
Services customers to obtain and grow share of the account.
Executes and supports the companys customer service standards.
Engages in property related events that support the development of
new accounts (e.g., General Manager (GM) Reception, Concierge Level
Performs other duties, as assigned, to meet business needs.
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Keywords: Marriott International, Inc., Vancouver , Sales Executive Bonus Eligible - Portland Marriott Downtown Waterfront (21120456), Sales , Vancouver, Washington
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