Internet Sales Coordinator

Company: Lennar Homes
Location: Vancouver
Posted on: January 15, 2022

Job Description:

Overview POSITION SUMMARY:-- --- --- -Accountable for generating and maintaining a robust sales pipeline through the use of internet-generated leads. Accountable for providing an extraordinary experience for all internet generated customer traffic. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES:-- -Effectively capture and convert internet customer traffic into viable sales prospects by creating desire for internet customers to visit our Welcome Home Centers (WHC)Create a positive experience for our internet customers through the use of email, online live chat and division 1-800 numbersGuide internet customers through Lennar's consultative sales process via email, live chat, phone and face to-face meetingsProvide immediate or same day email or telephone response to all internet customer requests with a targeted goal of a one hour turnaround for all initial correspondenceEducate internet customers on current/future community and product offerings and incentive opportunitiesQualify prospective customers based on desired location(s), timing for purchase, and availability of new homes as neededFollow-up with internet customers per the follow-up program outlined by your divisionPartner with the New Home Consultant as appropriate to provide an extraordinary experience to our customers throughout the sales processManage and distribute electronic marketing collateral to prospective customers who visit Lennar's website via Lennar's National Internet CenterCreate and effectively manage an internet customer database which includes interest lists and VIP interest listsComplete and utilize corporate and division provided tracking and reporting tools to manage the internet prospecting process and provide transparency of daily activities via Have a competent understanding of the division's product and community offerings and incentive opportunities at all timesCoordinate Sales Department efforts to improve collection of email contact information as part of customer registration processPrimarily work in the corporate office, with occasional work done in the Welcome Home CentersMonitor website data, digital photography, illustrations and virtual tours on and other Lennar affiliated websitesAttend all company sales meetings, phone banks and training programsWeekends (regular scheduled days off) and/or evenings will be required at Lennar's discretionCoordinate online efforts and reporting with the National Internet CenterPerform all other duties as assigned Qualifications EDUCATION AND ADDITIONAL REQUIREMENTS:-- -Two (2) - four (4) years experience in the homebuilding industryHigh school diploma or GED required, but will accept equivalent work experienceValid real estate salesperson's license in either Oregon or Washington is requiredStrong computer skills requiredStrong command of the English languageMandarin speaking preferredEffective writing skillsMust have extensive internet exposure and/or internet consumer experienceMaintain regular attendance and punctuality relative to daily work schedule is requiredEscrow and mortgage financing a plusMust have a valid driver's license and reliable transportationStrong interpersonal and communication skillsAbility to problem solveAbility to self-manage activities with minimal supervisionUnderstand and follow posted work rules and proceduresCommitted to self-development of sales and internet skillsAccept constructive feedbackTeam player-- --- -PHYSICAL REQUIREMENTS:-- -Associate must be willing to drive to various communities to learn about the community, product, and surrounding area.-- --- -Finger dexterity is required to operate computer keyboard and telephone equipment, extensive phone and computer communication with customers is required. Must be able to lift and carry supplies and materials up to 25 pounds.-- --- -#CB Type Regular Full-Time

Keywords: Lennar Homes, Vancouver , Internet Sales Coordinator, Sales , Vancouver, Washington