Customer Service Rep(07191) - 13712 NE 20th Ave
Posted on: May 16, 2022
The following general description applies to all hourly store team
members. Please read the detailed information listed below.
- Operate all equipment
- Stock ingredients from delivery area to storage, work area,
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
Orientation and training provided on the job.
Ability to comprehend and give correct written instructions.
Ability to communicate
verbally with customers and co-workers to process orders both over
the phone and in person.
Essential Functions/SkillsAbility to add, subtract, multiply, and
divide accurately and quickly (may use calculator). Must be able to
make correct monetary change. Verbal, writing, and telephone skills
to take and process orders. Motor coordination between eyes and
hands/fingers to rapidly and accurately make precise movements with
speed. Ability to enter orders using a computer keyboard or touch
EXPOSURE TO: Varying and sometimes adverse weather conditions when
removing trash and performing other outside tasks. In-store
temperatures range from 36 degrees in cooler to 90 degrees and
above in some work areas. Sudden changes
in temperature in work area and while outside. Fumes from food
odors. Exposure to cornmeal dust. Cramped quarters including
walk-in cooler. Hot surfaces/tools
from oven up to 500 degrees or higher. Sharp edges and moving
SENSING: Talking and hearing on telephone. Near and mid-range
most in-store tasks. Depth perception. Ability to differentiate
between hot and cold surfaces.
TEMPERAMENTS: The ability to direct activities, perform repetitive
alone and with others, work under stress, meet strict quality
control standards, deal with people, analyze and compile data, make
judgements and decisions.
STANDING: Most tasks are performed from a standing position.
Walking surfaces include ceramic tilebricks with linoleum in some
food process areas. Height of work surfaces is between 36 and
WALKING: Walking is generally in short distances for short
SITTING: Paperwork is normally completed in an office at a desk or
LIFTING: Bulk product deliveries are made twice a week or more and
by the team member using a hand truck. Deliveries may include cases
of ingredients and supplies weighing up to 50 pounds with
dimensions of up to 3 x 1.5. Cases are usually lifted from floor
and stacked onto shelves up to 72high.
CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from
the workstation to storage shelves. Occasionally, pizza sauce
weighing 30 pounds is carried from the storage room to the front of
the store. Trays of pizza dough
are carried three at a time over short distances, and weigh
approximately 12 pounds per tray.
PUSHING: Pushing is performed to move trays which are placed on
dollies. A stack of trays on a dolly is approximately 24- 30 and
requires a force of up
to 7.5 pounds to push. Trays may also be pulled.
CLIMBING: Team members must infrequently navigate stairs or climb a
ladder to change prices on signs, wash walls, perform
STOOPING/BENDING: Forward bending at the waist is necessary at the
pizzaassembly station. Toe room is present, but workers are unable
to flex their knees
while standing at this station. Duration of this position is
approximately 30 - 45 seconds at one time, repeated continuously
during the day. Forward bending is also present at the front
counter and when stocking ingredients.
CROUCHING/SQUATTING: Performed occasionally to stock shelves and to
clean low areas.
Additional Job Details
REACHING: Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls,
All your information will be kept confidential according to EEO
Keywords: Domino's, Vancouver , Customer Service Rep(07191) - 13712 NE 20th Ave, Sales , Vancouver, Washington
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