Customer Service Rep(07178) - 1723 NE ANDRESEN RD
Company: Careerbuilder-US
Location: Vancouver
Posted on: January 23, 2023
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Job Description:
Job DescriptionJob DescriptionThe following general description
applies to all hourly store team members. Please read the detailed
information listed below.Job DutiesOperate all equipmentStock
ingredients from delivery area to storage, work area, walk-in
cooler.Prepare product.Receive and process telephone orders.Take
inventory and complete associated paperwork.Clean equipment and
facility approximately daily.TrainingOrientation and training
provided on the job.Communication SkillsAbility to comprehend and
give correct written instructions. Ability to communicateverbally
with customers and co-workers to process orders both over the phone
and in person.Essential Functions/SkillsAbility to add, subtract,
multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change. Verbal, writing, and
telephone skills to take and process orders. Motor coordination
between eyes and hands/fingers to rapidly and accurately make
precise movements with speed. Ability to enter orders using a
computer keyboard or touch screen.Work ConditionsEXPOSURE TO:
Varying and sometimes adverse weather conditions when removing
trash and performing other outside tasks. In-store temperatures
range from 36 degrees in cooler to 90 degrees and above in some
work areas. Sudden changesin temperature in work area and while
outside. Fumes from food odors. Exposure to cornmeal dust. Cramped
quarters including walk-in cooler. Hot surfaces/toolsfrom oven up
to 500 degrees or higher. Sharp edges and moving mechanical
parts.SENSING: Talking and hearing on telephone. Near and mid-range
vision formost in-store tasks. Depth perception. Ability to
differentiate between hot and cold surfaces.TEMPERAMENTS: The
ability to direct activities, perform repetitive tasks, workalone
and with others, work under stress, meet strict quality control
standards, deal with people, analyze and compile data, make
judgements and decisions.Physical DemandsSTANDING: Most tasks are
performed from a standing position. Walking surfaces include
ceramic tilebricks with linoleum in some food process areas. Height
of work surfaces is between 36 and 48.WALKING: Walking is generally
in short distances for short durations.SITTING: Paperwork is
normally completed in an office at a desk or table.LIFTING: Bulk
product deliveries are made twice a week or more and are unloadedby
the team member using a hand truck. Deliveries may include cases of
ingredients and supplies weighing up to 50 pounds with dimensions
of up to 3 x 1.5. Cases are usually lifted from floor and stacked
onto shelves up to 72high.CARRYING: Large cans, weighing 3 pounds,
7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the
storage room to the front of the store. Trays of pizza doughare
carried three at a time over short distances, and weigh
approximately 12 pounds per tray.PUSHING: Pushing is performed to
move trays which are placed on dollies. A stack of trays on a dolly
is approximately 24- 30 and requires a force of upto 7.5 pounds to
push. Trays may also be pulled.CLIMBING: Team members must
infrequently navigate stairs or climb a ladder to change prices on
signs, wash walls, perform maintenance.STOOPING/BENDING: Forward
bending at the waist is necessary at the pizzaassembly station. Toe
room is present, but workers are unable to flex their kneeswhile
standing at this station. Duration of this position is
approximately 30 - 45 seconds at one time, repeated continuously
during the day. Forward bending is also present at the front
counter and when stocking ingredients.CROUCHING/SQUATTING:
Performed occasionally to stock shelves and to clean low
areas.Additional Job DetailsREACHING: Reaching is performed
continuously; up, down and forward. Workers reach above 72
occasionally to turn on/off oven controls, changeAdditional
InformationAll your information will be kept confidential according
to EEO guidelines.by Jobble
Keywords: Careerbuilder-US, Vancouver , Customer Service Rep(07178) - 1723 NE ANDRESEN RD, Sales , Vancouver, Washington
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