Customer Service Rep
Company: Foundation Fitness
Location: Vancouver
Posted on: May 20, 2023
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Job Description:
Stages Cycling offers you the opportunity to work within the
bike industry in an environment of like-minded people. We are
looking for great people to join our team who are committed to
living out our core values - Creative, Listening, Intelligent,
Agile, and Passionate, all in an innovative environment.
Apply through our Career Portal at
www.stagescycling.com/careers.
Role and Responsibilities
As part of the Customer Service Team at Stages Cycling, Customer
Service Representatives (CSRs) will be trained and certified on one
or more product based on individual skillsets and current business
needs. Within certified product categories, CSRs will provide pre-
and post- sales technical support for Stages Cycling, Stages Indoor
Cycling, and/or Stages Indoor Home Cycling products to domestic
consumer and International consumer and distributor accounts.
Customer Technical Support
Preferred Skills
Experience with Customer Service communicating via phone and email,
experience with word, spreadsheet, and inventory software.
Supervisory Responsibility
This position does not have any supervisory responsibility
Work Environment
This job operates in a professional office environment. This role
routinely uses standard office equipment.
Physical Demands
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Foundation Fitness will make
reasonable accommodations requested.
While performing the duties of this job, the employee is
occasionally required to sit or stand; use hands to finger or
handle objects, tools or controls; reach with hands and arms; talk
and hear; read and see near objects. The employee must occasionally
lift or move office products and supplies, up to 20 pounds.
Position Type/Expected Hours of Work
This is a full-time in-office position. Core office hours are
Monday through Friday, 8:00 a.m. to 5:00 p.m. This position may
require overtime.
Travel
Travel is not required for this role.
Background Checks
Offers of employment will be contingent upon the results of
background checks. Background checks will be completed only after a
contingent offer of employment has been accepted. Background checks
include social security verification, prior employment
verification, personal and professional reference verification,
criminal history check, and potentially additional checks.
Evaluations of criminal history will take into consideration the
nature of the crime and its relation to the position, the time
since the conviction, the number of convictions, and relevant risk
to the business and related parties.
Compensation and Benefits
We offer a competitive compensation and benefits package. Pay is
$18 per hour with evaluation for an increase to $19 at 6month.
Benefits include medical, dental, vision, FSA, HSA, HRA, and Long
Term Disability coverage. We also have a retirement savings plan
with 401(k) matching, Paid time off and holidays, and access to
industry discounts.
Equal Employment Opportunity
We encourage all interested applicants to apply and welcome
applicants of any race, color, religion, sex, gender identity,
sexual orientation, national origin, age, disability or genetics.
We are committed to evaluating candidates based on job
qualifications. We will make reasonable accommodations as
requested.
Keywords: Foundation Fitness, Vancouver , Customer Service Rep, Sales , Vancouver, Washington
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